Microsoft VDI Architect / SME
Posted 11 days ago
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Technical Support Analyst
Posted 11 days ago
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Commissioning / Technical Support Engineer
Posted 2 days ago
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Technical Support Engineer - Employee & Customer Management (ECM)

Posted 14 days ago
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Job Description
**What you get to do in this role:** **?**
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)
**Qualifications and technical skills that will lead to success:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 2-4+ years customer facing technical support experience
+ Ability to troubleshoot difficult technical issues with ease and complexity
+ Ability to read basic Java/JavaScript code
+ Personal commitment to quality and customer service
+ Demonstrated ability to troubleshoot difficult technical issues
+ Working knowledge of the components in a web applications stack
+ Experience in one (or more) of the following: JavaScript, CSS, HTML, XML
+ Good experience writing or debugging JavaScript (or other object orientated languages)
+ Good experience in using browser debug tools, i.e. F11 tools in IE, Firebug, Chrome developer tools, etc.
+ Excellent verbal and written communication skills
+ Works well in a team environment
+ Strong personal commitment to quality and customer service
+ Ability to understand and communicate complex issues and technical processes
+ Proven ability to maintain a professional demeanor when handling complex user issues and dealing with customers
**Optional Skills:**
+ A fundamental understanding of ITSM, ITIL, or CMDB
+ Experience in one (or more) of the following: UNIX Shell, AJAX, ReactJS, GraphQL, Angular
+ Basic experience administering: Linux/UNIX OR Microsoft Server
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Technical Operations Support
Posted 11 days ago
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Data Scientist

Posted 14 days ago
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Hertz is one of the world's largest global mobility organizations and is currently undergoing a major digital transformation. As the operator of the largest electric vehicle (EV) rental fleet, Hertz is combining its brand strength and global fleet management expertise with cutting-edge technology and innovation to redefine the future of travel, mobility, and the automotive industry. Hertz is committed to becoming a key player in the modern mobility ecosystem, with a focus on electrification, shared mobility, and delivering a digital-first customer experience.
As a Data Scientist at Hertz, you'll have the opportunity to work on high-impact strategic initiatives and solve complex challenges using state-of-the-art technologies. You'll play a critical role in enabling and optimizing our digital, connected fleet, pricing, and ridesharing products. This includes fostering collaboration, building partnerships, co-developing innovative solutions, and delivering actionable insights to leadership to inform strategy, surface opportunities, and highlight potential risks. Your work will help drive data-informed decisions across the organization, fuel operational efficiency and revenue growth, and support our broader vision for the future of mobility.
**What You'll Do:**
+ Build and maintain descriptive, predictive, and prescriptive models to optimize existing processes and uncover market opportunities for new products and services.
+ Define and analyse success and performance metrics for current and upcoming business initiatives, with a strong emphasis on A/B testing.
+ Integrate and curate data from a variety of internal and external sources to develop detailed reports, datasets, and advanced analytics that support data-driven decision-making across the business.
+ Use data visualization tools to clearly communicate insights to technical, non-technical, and senior stakeholders.
+ Break down and solve complex business challenges using quantitative and analytical approaches, identifying patterns and correlations within large, complex datasets.
**What We're Looking For:**
+ Minimum 3 years of hands-on experience in a data science role.
+ Minimum 2 years of experience with cloud-based big data, machine learning, and analytics technologies - preferably with Databricks.
+ Experience working with Google Tag Manager clickstream data is a strong plus.
+ Proficient in SQL, with experience handling both structured and unstructured data.
+ Strong experience in Python or similar scripting languages.
+ Strong interpersonal and communication skills, with experience working in agile/scrum environments.
+ Excellent problem-solving and critical thinking abilities, with a proven track record of identifying root causes and delivering simple, logical solutions to complex problems.
+ Exceptional verbal, written, and presentation skills, with the ability to effectively communicate both technical and non-technical information across all levels of the organization.
+ A bachelor's degree or higher in Computer Science or a quantitative field such as Statistics, Mathematics, Physics, Engineering, or a related field.
**What you Get:**
+ Employee Friends & Family rental discount (40% discount for employee & partner; 30% discount for up to 8 additional family/friends).
+ Hybrid/flexible working arrangements.
+ 22 days holidays on hire rising to 27 days with service.
+ Occupational Pension Scheme with up to 5% company matched contribution.
+ Life Cover payable at 4 times base salary.
+ Profit Share Scheme.
+ Tuition support plus access to compressive online learning platform.
+ 10 days paid study leave & paid exam leave where exams fall during work hours.
+ Income protection for long term illness.
+ Professional membership fees paid in full annually where membership relates directly to role.
+ Bike to Work & Travel Pass schemes.
+ Employee Assistance Programme for employees and family.
+ Occupational Health support.
+ Christmas savings scheme.
Data Scientist

Posted 14 days ago
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As we continue to grow, we're looking for Data Scientists to join our expanding team. In this role, you'll research and develop advanced algorithms that address emerging challenges in the industrial and energy domains. You'll work closely with cross-functional teams to turn data into actionable insights and deployable solutions.
**What you'll do:**
+ Research and develop cutting-edge AI and data science algorithms
+ Analyze data to uncover insights and inform algorithm development
+ Incorporate system constraints into algorithm and dataset design
+ Design experiments and create high-quality labelled datasets
+ Plan and manage projects using Agile methodologies
+ Document and present solutions using diagrams, code, and performance metrics
+ Stay current with the latest tools, techniques, and academic research
**Qualifications:**
+ MSc or PhD in Data Science, Computer Science, Engineering, Physics, or a related field
+ 1-4 years of experience applying data science to real-world problems
+ Proficiency in Python, MATLAB, Simulink, and C/C++ Experience with algorithm optimization, embedded deployment, and automatic code generation
+ Familiarity with signal processing and machine learning for power systems is a plus
+ Strong communication skills and ability to work in cross-functional teams
+ Experience with Agile development and mentoring is desirable
+ A track record of academic publications or intellectual property generation is a bonus
**What we offer:**
+ Competitive Compensation & Benefits: Including pension, private health insurance, wellness programs, and more
+ Challenging & Impactful Work: Engage in cutting-edge projects within a dynamic, collaborative team environment
+ Career Growth: We prioritize internal mobility and support your professional aspirations through clear development pathways
+ Continuous Learning: Access to ongoing training and development through Eaton University and other learning platforms
+ Long-Term Investment in You: At Eaton, we don't just offer jobs-we build careers
#LI-MM2
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
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Data Scientist
Posted 3 days ago
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Technical Support Engineer - Integrations & Automations (24/7 Shifts and weekend rotations)

Posted 14 days ago
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**What you get to do in this role:** **?**
In this role, you will also play a critical part in supporting and troubleshooting integrations and automation within the ServiceNow platform. This includes diagnosing and resolving complex issues related to inbound and outbound data flows, API integrations (such as REST and SOAP), and workflow automation that streamline business processes. Additionally, you will support the Configuration Management Database (CMDB), ensuring the accuracy, completeness, and integrity of configuration item (CI) data. You will troubleshoot issues related to CMDB data and its integrations with other IT systems, helping maintain a reliable single source of truth for IT infrastructure. Your expertise will enable seamless connectivity between ServiceNow and other enterprise systems, optimize operations through efficient automation, and support IT service management by maintaining accurate asset and relationship mapping within the platform.
**Technical Expertise (3+ Years)**
+ Solid understanding of ITSM, ITIL, and CMDB frameworks.
+ Skilled in web services development and consumption (SOAP, REST).
+ Proficient with relational databases such as MySQL and Oracle.
+ Experienced with data extraction technologies including JDBC and ODBC.
+ Developed bi-directional, automated integrations between multiple systems.
**Programming & Development**
+ Extensive hands-on experience developing real-world applications using JavaScript.
+ Ability to read and understand Java and JavaScript code.
**Networking & Systems**
+ Strong knowledge of networking concepts and operating systems (Windows/Linux).
+ Proven track record in troubleshooting complex technical issues effectively.
**Customer Support & Communication**
+ Experience in customer-facing technical support roles (advantageous).
+ Excellent written and verbal communication skills, capable of clearly articulating complex technical solutions.
+ Skilled at understanding and explaining intricate technical processes to diverse audiences.
**Professional Attributes**
+ Strong commitment to quality and customer service.
+ Effective team player with the ability to work independently.
+ Maintains professionalism when handling challenging user issues.
+ Excellent time management skills and flexibility to work day, evening, night shifts, and weekends as needed.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here ( .
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.
Technical Sales Support Engineer - Dublin
Posted 11 days ago
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