87 Operations Management jobs in Ireland

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**About the Role**
We are looking for a dynamic, inspiring, and strategic Transformation Leader to steer our organization through a period of significant change and growth. The ideal candidate will be a charismatic individual who not only envisions the future of our organization but also possesses the ability to motivate and lead our team toward that future. We have a key leadership role open for the Director Business Performance & Process Improvement; Payment Integrity based in Ireland.
_Careers with Optum offer flexible work arrangements and individuals who live and work in the Republic of Ireland will have the opportunity to split their monthly work hours between our Dublin and Letterkenny offices and telecommuting from a home-based office._
**Primary Responsibilities:**
Responsible for the identification of process improvements to support affordability savings through:
+ Develop Clinical Business Performance Improvement Strategy across Optum Health value streams to support an ambitious growth target of medical cost savings
+ Lead on implementing continuous improvements or strategic improvements to lead PI portfolio for Optum Health and support Gross Medical Cost Savings of approximately $ 3 Billion
+ Leadership and strategic planning skills to drive strategic operating model of the business keeping in mind the growth/innovation pillars to support the business
+ Develop and articulate Behavioral Health Payment Integrity Business Process Improvement & Transformation Strategy aligning it with our core values and business goals
+ Lead and inspire a culture of innovation, continuous improvement, and adaptability across all levels of the organization to support an ambitious growth target and medical cost savings
+ Strategize & lead Transformation roadmap to achieve multi year benefits in collaboration with Product, Technology, analytics & Automation leaders
+ Drive organizational change initiatives, ensuring they are strategically aligned, effectively communicated, and successfully implemented
+ Create a high performing process exceeding all KPIs, & SLAs in partnership with Operations, Analytics and automation
+ Ensure operational performance improvements are tracked accurately, by establishing and automating statistical control models for value streams, utilizing internal tools and processes
+ Drive changes to performance metrics in partnership with finance, Analytics, workforce management / industrial engineering and ensuring benefits are accounted in P&L accurately
+ Communicate with Leadership/Senior Leadership about progress, challenges and actions required to remove hurdles
+ Provide guidance and assistance to internal and external (client) partners to ensure programs and strategies are implemented effectively and value realized
+ Collaborate with stakeholders, ability to influence without authority to gain support and buy-in for proposed business process solutions and adherence to team requirements
+ Stay up-to-date with industry trends, emerging technologies, and best practices in business transformation
**Required Qualifications**
+ Bachelor's Degree or Undergraduate degree with equivalent experience in Business Operations, Transformation, Change Management and Strategy
+ Demonstrated ability to develop and implement successful organizational change initiatives
+ Exceptional communication and interpersonal abilities, with the skill to inspire and motivate teams
+ A track record of fostering an inclusive and collaborative work environment
+ Prove track record in managing large scale complex programs within a matrix environment
+ Trained in process improvement and change management programs like Six Sigma, Lean or equivalent degree from reputed university
+ Working knowledge of US health care and payment integrity in specific
**Preferred Qualifications**
+ Six Sigma Black Belt certified with in-depth understanding of LEAN process
+ Knowledge / understanding of CPC coding
**Careers with Optum.** Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.SM
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, civil status, family status, sexual orientation, disability, religion, age, race, and membership of the Traveller community, or any other characteristic protected by law. Optum is a drug-free workplace. © 2024 Optum Services (Ireland) Limited. All rights reserved._

Our Client is a leading global organisation with a well established Dublin operation. As part of their HR support team we are seeking a generalist, comfortable with HR policy, who will join a team providing Tier 1 support to their employees. The Role: Deliver exceptional customer support to employees and managers through our Salesforce-powered Concierge portal and social support channels. Own and evolve the knowledge content ecosystem - identify gaps, write and update articles, and ensure high-quality, searchable, and accessible content that improves self-service rates and drives T0 optimization. Act as a case deflection champion - using insights and AI-driven recommendations to continuously improve knowledge effectiveness and reduce case volumes. Support ongoing projects to enhance case handling efficiency, service catalog design, and integration of AI tools that optimize routing, auto-responses, and classification. Analyze support trends and collaborate with global teams to enhance knowledge workflows and shift volume left (T1 to T0). Serve as a subject matter expert in core HR processes including time off, benefits, employee data changes, and Workday transactions. Maintain a high standard of data accuracy and process integrity while navigating confidential and sensitive employee scenarios. Participate in User Acceptance Testing (UAT) for knowledge, case management, and Workday enhancements. Collaborate cross-functionally to support HR programs, content audits, process improvement initiatives, and adoption of scalable support models. Leverage case management metrics and SLA insights to drive service excellence, reduce friction, and enhance user experience. Candidate Requirements Bachelor's degree required 3-4 years of experience in HR operations, content management, or employee support within a shared services or centralized environment Strong writing skills with experience in creating or maintaining knowledge base articles, FAQs, and how-to content Demonstrated understanding of case deflection principles, content optimization, and agent enablement strategies Proficiency in case management and HR systems (Salesforce Service Cloud, Workday HCM, or similar) Analytical mindset with ability to interpret data trends and translate them into improvement opportunities High attention to detail with a structured and organized approach to process delivery Excellent communication and interpersonal skills with a customer-first mindset Comfortable working in fast-paced, global environments with shifting priorities Experience participating in system/process testing and change management efforts Familiarity with AI-powered support models, conversational bots, or virtual agents is a plus Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: HR HR policy HR administration Human resources workday SAP Benefits: Work From Home

Job Title: Employee Success Advisor - HR Operations & Knowledge Management Location: Dublin, Ireland Level: Tier 1 HR Policy Support About the Role We are looking for a passionate and proactive Employee Success Advisor to join our HR Operations & Knowledge Management team in Dublin. This is a Tier 1 level role, focused on delivering high-quality, policy-aligned support to employees and managers across the EMEA region. This role blends HR service delivery, knowledge content management, and customer-first support. You'll play a key role in enhancing the employee experience through accurate case handling, content-driven self-service, and continuous improvement initiatives. Key Responsibilities Provide first-line HR policy support to employees and managers Deliver exceptional customer service, ensuring timely, accurate, and empathetic responses to HR queries. Maintain and improve the knowledge content ecosystem by identifying gaps, writing/updating articles, and ensuring content is accessible and effective. Champion case deflection by using insights and AI tools to improve self-service and reduce case volumes. Support projects that enhance case handling, service catalog design, and AI-driven support tools. Analyze support trends and collaborate globally to improve workflows and shift volume from Tier 1 to Tier 0. Act as a subject matter expert in core HR processes such as time off, benefits, employee data changes, and Workday transactions. Ensure data accuracy and confidentiality in all employee interactions. Participate in User Acceptance Testing (UAT) for system and process enhancements. Collaborate cross-functionally on content audits, process improvements, and scalable support initiatives. Use case metrics and SLA data to drive service excellence and improve user experience. Required Skills & Experience Bachelor's degree required. 3-4 years of experience in HR operations, shared services, or content management. Strong writing skills with experience creating or maintaining knowledge base content. Understanding of case deflection, content optimization, and agent enablement strategies. Proficiency in Workday HCM, or similar HR systems. Analytical mindset with the ability to interpret data and identify improvement opportunities. High attention to detail and a structured approach to process delivery. Excellent communication and interpersonal skills with a customer-first mindset. Comfortable working in a fast-paced, global environment. Experience with AI-powered support models, bots, or virtual agents is a plus. Language skills in German or French are a plus, but not required. Reed Specialist Recruitment is an Employment Agency and an Employment Business for permanent and temporary recruitment. In response to your application Reed will contact you by phone, email or SMS to discuss it and related opportunities. You can opt out at any time using the links provided. Skills: Policy Support HR Systems Proficiency Case Deflection & AI Tools

Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. About Technical Operations BioMarin's Technical Operations group is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. Senior Business Operations Manager - Shanbally, Ringaskiddy, Cork Hybrid Role - 4 days per week onsite Closing date: 1st Aug 2025 BioMarin is the world leader in delivering therapeutics that provide meaningful advances to patients who live with serious and life-threatening rare genetic diseases. We target diseases that lack effective therapies and affect relatively small numbers of patients, many of whom are children. These conditions are often inherited, difficult to diagnose, progressively debilitating and have few, if any, treatment options. BioMarin will continue to focus on advancing therapies that are the first or best of their kind. BioMarin's Technical Operations group (TOPS) is responsible for creating our drugs for use in clinical trials and for scaling production of those drugs for the commercial market. These engineers, technicians, scientists and support staff build and maintain BioMarin's cutting-edge manufacturing processes and sites, provide quality assurance and quality control to ensure we meet regulatory standards, and procure the needed goods and services to support manufacturing and coordinating the worldwide movement of our drugs to patients. Come join our team and make a meaningful impact on patients' lives. OVERALL PURPOSE OF THE ROLE Reporting into the Director of Business Operations at Shanbally, the Business Operations Senior Manager will be expected to relentlessly drive the business forward while simultaneously increasing their own technical capability through training and experience as well as the capability of others. They will lead the achievement and sustainment of performance excellence, primarily through the use of lean and six sigma methodologies. This role adds value by 1) supporting the business to accelerate the strategic improvement journey and 2) building Operational Excellence capability across the organisation and 3) implementing robust OE infrastructure to sustain the improvement journey. RESPONSIBILITIES Support Leaders across the business to have confidence and control in their performance by: Ownership for the deployment of the DMS system at Shanbally. Prepare an annual DMS improvement plan in collaboration with the business aligned to the site strategy. Challenge the status quo in terms of current performance. Partner with Flow Team Leaders to get the balance right to robustly challenging and support the team to drive the performance improvement agenda. Partner with the leads to implement lean solutions aligned with delivering better control and improved performance across all teams. Key elements for deployment will include visual metrics, performance management, 5S, standard work, LSW and gemba to support the business. Work with the business to optimise the existing governance structure and implement changes to lean, standardise and strengthen the system - evolving with the business changes. Host the annual Site DMS Maturity Assessment to measure progress and identify our next improvement opportunity / focus area. Support Leaders across the business to fix problems by: Own and manage the BioMarin Root Cause (RCAR) program ensuing that the programme is supporting thorough best in class problem solving. Providing regular training to build a community of RCAR expertise across the business. Identify gaps and implement plans to close capability gaps across the site. Identify continuous improvements our overall RCAR process and capture business benefit For complex RCAR (or significant business impact), lead the RCAR team using standardised and specialist tools to identify the correct root cause, fit for purpose effective CAPAs and accelerated implementation plan Lead Value Realisation initiative for the business to embed value and robust COST management across the SQDEC by: Co-lead the Value Realisation program year on year to ensure we have steady stream of projects to achieve savings targets. In collaboration with Finance partner, coach peer across the Flow Team to build their capability on overall management of financial metrics in SQDEC to ensure a balanced scorecard in their Tier structure. Partner with the business lead to tackle waste opportunities and drive efficiencies using structured DMAIC approach Support the business to accelerate the site strategic improvement journey by: Deploy solutions to key business processes on site, aligned with the site strategic improvement plan. Improvement will be delivered in partnership with the business typically through lean, reengineering or Six Sigma. Impact will be measured via improvement in agreed business KPIs. Coach Lean, Reengineering and/or Six Sigma projects as required by the business. Support the Greenbelt programme owner within the BusOps team. Participate actively in Flow Teams on their CI journey to agree improvement priorities. Proactively work with GEO and sister sites NVT and GEO to maintain alignment and share best practices. General maintenance of alignment in methodology, procedure and governance within global organisation (TOPs). Competencies: Cognitive capability - Ability to learn quickly and to be able to share those learnings to wider colleagues in a way that is understandable. Ownership and Accountability - Takes accountability for actions, drives results, and able to learn from mistakes. Delivers on promises, goals, and expectations. Makes quality decisions and resolves problems with minimal delay as appropriate. Asks "what can I do to help?" Collaborative Leadership - Ability to influence with or without authority, facilitate groups with diverse perspectives, bring teams to consensus/alignment. High tolerance for ambiguity and able to create order from chaos. Builds credibility through solid relationships and solid track record of results. Communication - Ability to communicate effectively up and down, at all levels of the organization, present complex and/or new ideas with clarity and simplicity. Ability to draft and deliver clear and concise procedures or business process documents. Planning/Organization - Excellent planning and prioritization skills with the ability to multitask and adapt. Able to synthesize large amounts of information. Able to deliver results despite shifting environment. Analytical Problem Solving - Ability to identify problems, define problem statement clearly and accurately and apply structured and disciplined methodology to identify data-driven root causes. Innovative and effective in solution development, risk mitigation, and execution. Manages expectations. EDUCATION Science, Engineering or Business background preferred but not essential. Formal Lean, Reengineering and/or Six Sigma training preferred but not essential. EXPERIENCE Must have a demonstrated track record in driving performance through self and others by inventively harnessing surrounding (albeit often) constrained resources. A demonstrated track record in working with people, understanding customer/client dynamics and driving positive change. Minimum 10 years of experience in industry. Sound knowledge of cGMPs and equivalent industry regulations. Experience in systems thinking. Knowledge and previous work experience with process mapping, Lean Six Sigma and Business Process Reengineering would be preferable. Knowledge of performance measurement tools and metrics. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Description
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). With AWS you can procure compute power, storage, and many other services - gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies worldwide on the platform.
The Business and Product Operations Manager will support a growing global AWS Business and Product Operations team in EMEA, while maintaining their own individual contributor responsibilities. This candidate will partner with management in Sales, Enterprise Support, Professional Services, Legal, Marketing Sponsorship, Finance, and SMGS Ops to enhance the customer experience related to contract drafting, operations, and support.
Candidates must possess the ability to manage a team of contract specialists and operations analysts performing within diverse work streams and be able to provide career development and coaching to their direct reports. The candidate will be expected to steer relationships with stakeholders in the region while partnering with global functional team owners.
Candidates will contribute to the creation, improvement of data, and metrics by analyzing trends, and recommending and implementing process improvements that will have senior leadership visibility. They will also be responsible for their team's performance against functional KPI's and service levels. Comfort working in a fast-paced environment and an ambiguous space with changing priorities is necessary.
The candidate should be passionate about their work, self-motivated, detail oriented and have excellent problem-solving abilities. They will be able to communicate analytical results, both written and verbally, in a clear and easy to understand way.
Key job responsibilities
- Manage a team of contract specialists and operations analysts across distinct work streams, including contract drafting, operations, and support, in a cross-functional working environment. Lead the hiring process provide coaching, and development where needed
- Support and implement existing team goals and vision, while fostering a culture of inclusion
- Maintain individual contributor responsibilities in one of the team's work streams
- Responsible for helping to shape the culture of the team and ensure adherence to HR policies and global department best practices
- Proactively identify and implement operational improvements, enhancements, and system customizations for functional teams that meet business requirements
- Drive continuous process improvement while developing relationships with business partners and stakeholders for long term solutions
- Retrieve and analyze data using Excel, Salesforce.com, and other data management/BI systems to present to global functional leaders and management
- Support team and help implement compliance protocols across all relevant functions.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- This role requires you to be a national of an EU member state
- Extensive relevant professional experience in either contracts, operations or sales analyst work streams
- Extensive People Management experience
- Ability to communicate effectively (verbal and written) across all functions and levels of the organization
- Experience being part of a team of managers working to support a larger team with a unified vision
- Knowledge and understanding of EU regulatory changes
Preferred Qualifications
- Working knowledge of contracts
- The ability to guide and influence leadership
- Experience with stakeholder management
- Prior Operations experience
- Prior experience working as part of an international team or with global clients, cross-functional teams, and stakeholders
- Bachelor's degree
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Amazon Central Technical Operations Services (CTOS) maintains high availability for the Amazon Retail Website and is the team that provides the first line of incident response to protect it. We make customer impacting events shorter, less frequent, severe, and impactful by providing large scale incident and response management. The Amazon Retail Website has hundreds of millions of customers globally who can be impacted by these types of incidents; the work we do to mitigate them helps real people at a tremendous scale. The CTOS team is front-and-center in driving down event duration by utilizing their deep technical expertise, operational experience, knowledge of best practices, and effective usage of incident management tools.
This position will be part of a globally distributed team of 45+ professionals across Seattle, Austin, Dublin, and Sydney providing around the clock coverage. As a System Development Manager for the Dublin site, you will manage the regional team consisting of 14 engineers. You will lead the day-to-day delivery and execution of the Incident Management function and lead System Development tooling to improve service delivery and protect availability of the Retail website and internal corporate environments. It is a complex and constantly changing space, operating across dozens of countries, consisting of thousands of cloud-based services, built and maintained by tens of thousands of engineers, and serving hundreds of millions of customers. When it experiences major issues, your team will respond within minutes to ensure the best course of action is taken and impacts are minimized. This experience will expose you to everything Amazon has to offer, providing opportunity to interact with and influence leaders from across the Stores and Corporate businesses. We are an agile team with significant impact. If you can think big and want to be a part of a fast-moving team breaking new ground at Amazon.com, and you meet the qualifications below, we would like to speak with you!
Basic Qualifications
- Bachelor degree or higher in Computer Science or related field.
- 8+ years of software development experience.
- Experience of having worked in at least one modern object-oriented programming language such as Java or C++.
- Proven track record of shipping large complex scalable systems/applications in an agile environment.
- Experience with professional software engineering best practices such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations
Preferred Qualifications
- Strong analytic and problem solving skills.
- Strong leadership, project planning, communication and execution skills
- Ability to handle multiple competing priorities in a fast-paced environment.
- Ability to communicate clearly with technical and non-technical stakeholders at all levels
- Confidence to drive and manage large conference calls
- Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issues
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Strong analytic and problem solving skills.
- Experience with large scale distributed systems.
- Experience of building solutions using AWS technologies.
- Experience with distributed services oriented architectures
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, visit US Disability Accommodations.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
At Medtronic, we celebrate uniqueness and create a space where everyone can fulfil their talents. Become part of the Medtronic team and create an inclusive workplace with us. We understand that each person's needs are different. Do not be afraid to openly discuss any special arrangements in a cooperation that suits you. We are committed to finding solutions that respect individual needs.
You'll be part of a global HR team that's transforming healthcare through innovation and compassion. As an HR Business Operations, you'll play a key role in supporting our HR Business Partners across EMEA, contributing to cross functions & countries improvement process, ensuring compliance with local labour laws and internal policies. This hybrid role offers flexibility to work from either Prague or Galway. You'll collaborate with a diverse and dynamic HR team, gain exposure to international HR operations, and contribute to impactful projects that shape the employee experience across the region.
**Responsibilities may include the following and other duties may be assigned:**
+ Supporting HR programs and processes across Global Rewards, Talent & Leadership Development, HR Operations, and Employee Relations
+ Collaborating with HR teams to ensure consistent standards and accurate responses to employee inquiries
+ Utilizing systems such as Workday (HR management system), ServiceNow (employee service platform), and Microsoft Office tools
+ Generating and analysing HR reports to support business needs
+ Addressing inquiries related to labour law and compliance
+ Driving continuous improvement initiatives in partnership with AskHR regional coordinators and HR Services
+ Assisting with HR projects and providing support to senior leaders on system-related queries and resources.
**Required Knowledge and Experience:**
+ Bachelor's degree
+ Minimum 2 years of experience in a similar HR role
+ Fluent in English and French (written and spoken)
+ Strong communication, interpersonal, and time management skills
+ Highly organized, systems-oriented, and detail-focused
+ Proficient in Microsoft Office, especially Excel.
Experience with Workday or ServiceNow platforms is desirable.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
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Job Description Business Operations Associate As a key member of the Workplace Solutions Global Operations Business Change Management function, you will provide support and oversight across a number of critical operational areas, including overseeing the cross-border operations function. The role involves undertaking cross-border country specific investigations and working with the relevant business stakeholders to ensure adherence to cross-border rules and regulations. The work you do has direct impact on business decisions within Workplace Solutions. Job Responsibilities Produce regulatory and business reporting for cross-border management and other areas as required Analyse datasets to generate key insights for business reporting and monitor KPIs Prepare and deliver presentations on key business metrics Escalate anomalies or areas of concern to appropriate business and control partners as required Support in the creation and uplift of processes with a focus on automation and efficiency - process evaluation, mapping, design Create and upkeep procedural documents and work with the team to roll out training programmes and job aids Schedule and organise meetings, coordinating speakers and preparing agendas and minutes, including tracking action items Work with the team to look at long term strategic solutions and project manage any uplift work, as we continue to leverage firmwide best practices Lead ad hoc operational issues within the business management function Required Skills, Capabilities and Qualifications 5+ years of professional experience in a similar role Strong in all MS applications including PowerPoint, Excel, Word, Visio, and SharePoint Experience in operations, process managements or related field Prior experience in an analytical role, including evidence of producing reporting and presenting data-driven insights Process driven with a control mindset Business reporting, data visualization, and presentation skills Strong organisation and multi-tasking skills Excellent written and verbal communication and interpersonal skills Preferred Skills, Capabilities and Qualifications Prior experience and/or knowledge in equity compensation Experience using Jira Experience with workflow design tools About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Description
Amazon Web Services has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management around the world. AWS services are trusted by millions of active customers around the world-including the fastest-growing startups, largest enterprises, and leading government agencies-to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit is in need of a creative, dynamic and results driven analyst to help us operationalize private programs and private pricing. We are looking for a motivated self-starter who is passionate about managing processes, strict adherence to terms outlined in and supporting both internal and external customers. This requires partnering with upstream and downstream teams across various programs to process business opportunities and explore innovations opportunities. Collaboration and forward thinking are key as the tooling, programs, and supported volume continue to evolve.
Key job responsibilities
· Retrieve and analyze data using Excel, Salesforce.com, and other data management systems
· Proactively identify and implement data improvements, enhancements, and system customization that meet business requirements
· Partner with stakeholders to support new program workflows and iterate on existing operations
· Support reporting for individual programs and/or broader team
· Perform data entry and data management
· Answer critical customer questions on revenue data by diving into detailed data and leveraging internal investigation tools
· Support internal peer audits to ensure 100% accuracy
· Work independently and cross functionally to raise issues in data and drive issues to resolution independently. Effectively collaborate with tech teams, team members, and customers
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- Bachelor's Degree
- This role requires you to be a national of an EU member state
- 2+ years of relevant professional experience (e.g. Analytics, Finance, Accounting, etc.)
- Experience in creation/review of contractual verbiage
- Intermediate Excel proficiency (e.g. Pivot Tables, VLookups) and basic SQL
- Effective verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams
Preferred Qualifications
- Functional experience using quantitative, analytical, and organizational skills
- Highly organized, excellent multi-tasking skills, and efficient in ambiguous situations
- Familiarity retrieving and analyzing data using Salesforce.com or other CRM/BI systems
- Strong attention to detail and excellent problem solving skills
- Detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.