13 Service Providers jobs in Portmarnock
Client Services Executive
Posted 27 days ago
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Client Services Manager Maintenance
Posted 2 days ago
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Job Description
Client Services Manager Maintenance
Location: Dublin
Our client is a trusted name in facilities and engineering services, delivering tailored maintenance and operational solutions to clients across a wide range of sectors. With a strong focus on compliance, reliability, and sustainability, they work to keep critical building systems performing at their best.
About the RoleThey are now looking to appoint a Client Services Manager Maintenance to oversee key client accounts and ensure seamless delivery of maintenance services. Based in Dublin, with some nationwide travel, this position combines technical oversight, client engagement, and contract management responsibilities.
Key Responsibilities-
Technical Oversight: Manage the operation and maintenance of key building systems, including HVAC, electrical, plumbing, medical gas, and other engineering infrastructure.
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Client Partnerships: Build and sustain strong client relationships, acting as the primary point of contact for service delivery and performance.
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Contract & Project Management: Lead planned and reactive maintenance works, manage asset registers, raise purchase orders, and ensure compliance with contract agreements.
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Service Delivery & SLAs: Monitor performance against service level agreements (SLAs), ensuring high standards of safety, efficiency, and quality are consistently achieved.
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Site & Client Engagement: Attend site visits and client meetings to review performance, address issues, and ensure smooth operations.
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Procurement & Commercial Development: Manage procurement processes, tendering, and sourcing while identifying opportunities to add commercial value within accounts.
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Team & Contractor Leadership: Provide guidance and support to in-house teams while managing external contractors, ensuring compliance with safety, insurance, and tax requirements.
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Compliance & Reporting: Maintain records, documentation, and reports to ISO9001:2015 standards with a focus on regulatory compliance and health & safety.
Essential:
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Minimum 5 years experience in a similar role within facilities management, building services, or maintenance.
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Strong technical background across mechanical, electrical, and building services systems.
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Proven track record in managing contracts, projects, and multi-disciplinary teams.
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Proficiency in Microsoft Office and maintenance management systems.
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Excellent problem-solving, communication, and negotiation skills with strong client-facing experience.
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Deep understanding of safety and compliance standards, including ISO9001:2015.
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Full clean driving licence.
We are seeking a proactive and commercially minded professional who thrives in fast-paced environments. You will be detail-oriented, self-motivated, and capable of balancing technical responsibilities with client and commercial priorities.
If you have a background in maintaining complex engineering systems and a passion for client service and operational excellence, this is an excellent opportunity to join a growing, high-performing team.
Personal Lines Client Services Advisor
Posted 2 days ago
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Tax Senior Manager Private Client Services
Posted 9 days ago
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Fund Services - Client Solutions Associate
Posted 6 days ago
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Senior Technical Support Engineer
Posted 1 day ago
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**What you get to do in this role:** ** **
The Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case resolution. In support engineering, the customer and their positive experience is paramount and central to our daily efforts. ServiceNow support engineering is integral to the success of our customers, as well as for the health of ServiceNow.
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
(INSERT SME TEAM - IE UX, Performance - SPECIFICS HERE)
**Qualifications and technical skills that will lead to your success:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 4+ years customer facing technical support experience
+ Ability to troubleshoot difficult technical issues with ease and complexity
+ Ability to read basic Java/JavaScript code
+ Ability to explain solutions to complex technical problems
+ Personal commitment to quality and customer service
FD21
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Technical Support Engineer - Service Management
Posted today
Job Viewed
Job Description
**What you get to do in this role:** ** **
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
**Qualifications and technical skills that will lead to success:**
+ **Experience:** 1+ years in a customer-facing **technical support or troubleshooting role**
+ **Troubleshooting:** Demonstrated experience and ability to troubleshoot and resolve complex technical issues in a **structured way** .
+ **Technical Skills:**
+ Ability to read Java/JavaScript code (not required to write).
+ Ability to debug browser and HTML-related issues.
+ Familiarity with ServiceNow (preferred, but not mandatory).
+ Comfortable reading log files
+ **AI Awareness:** Experience in leveraging AI tools, automating workflows, or critically evaluating AI's impact on processes.
+ **Mindset:**
+ Strong critical thinking and "connect the dots" problem-solving.
+ Focused on taking ownership and initiative.
+ Commitment to quality and customer service.
+ Comfortable collaborating with engineers and working in technical environments.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
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Technical Support Professional Intern 2026
Posted today
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As an IBM intern, you'll become part of our world-class Support organization through our renowned Internship Program for university students. This is your opportunity to develop in-demand technical skills, gain hands-on experience, and contribute to real-world projects that make a difference.
You'll collaborate with experienced professionals, participate in workshops and training sessions, and build a lifelong network of connections. We're looking for motivated, and talented individuals who believe that no challenge is too big to solve.
**Your role and responsibilities**
In your role, you'll be encouraged to challenge the status quo and devise innovative solutions for IBM and our clients. Our culture of evolution and empathy is focused on long-term career growth in an environment that embraces your unique skills and experience. This role provides an exceptional opportunity to build a strong portfolio, acquire new skills, gain insights into diverse industries, and embrace new challenges for your future career
These positions will commence in January 2026.
**Required technical and professional expertise**
We are seeking individuals currently pursuing a university degree with a track-record of academic success in one of the following fields:
Computer Science, Information Systems, Software Development, Big Data, Artificial Intelligence , Programming and System Analysis, Database Technology, Network Administration and Web Development
Candidates should demonstrate:
-Excellent Communication Skills: Exceptional written and verbal communication skills, with the capacity to convey complex ideas clearly and effectively.
-Excellent Interpersonal Skills: Strong collaboration and relationship-building capabilities, with the ability to thrive in dynamic, agile environments
-Growth Mindset: Demonstrated initiative and enthusiasm for continuous learning, with a proactive approach to acquiring new knowledge and embracing diverse perspectives.
- Analytical Thinking: Demonstrated ability to approach problems with critical thinking and deliver effective solutions.
**Preferred technical and professional experience**
-Knowledge of Windows and Linux Operating Systems
-Knowledge in Enterprise RDBMS (Oracle, DB2, SQL Server)
-Familiarity with Containers (e.g, Docker and Kubernetes)
-Knowledge of at least one scripting language e.g. Bash, Python, Perl
-Familiarity with at least one Network Management application and experience troubleshooting networking issues.
-Knowledge of RedHat OpenShift/AWS would be an added advantage.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Technical Support Expert (Sage Intacct)

Posted 3 days ago
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Job Description:
To own and resolve escalated technical issues regarding Sage Intacct, specifically within the Revenue and Payments verticals. With an in depth understanding of Sage's applications and advanced problem-solving capabilities, Tech Help Desk Representatives provide exceptional support to both Sage customers and our people.
Hybrid - 3 days in our Dublin office
Key Responsibilities:
Technical support focused:
- Where frontline support is unable to find a solution, steps in to independently own, investigate and solve low to complex software or system issues.
- Uses critical thinking, analysis and testing techniques, and in-depth troubleshooting to identify the root cause of customer issues, providing the optimum solution to each case.
- Proactively identifies improvements regarding our software, services, processes, and procedures, actively reviewing customer trends and feedback to spot opportunities for change.
- Maintains in-depth technical expertise by upskilling on applications and systems, as well as processes and procedures, seeking opportunities to educate/share knowledge with other team members.
Customer service essentials:
- Recognizes opportunities to advise customers on how to realize a higher return on investment, improved operations, and increased business efficiency by utilizing existing and additional Sage products and services.
- Owns the customer support experience, providing exceptional assistance by solving customer issues through a variety of channels (telephone, email, chat), adhering to shift schedules, procedures, metrics, and goals.
- Contributes to company knowledge capital by creating and modifying reusable solutions in the knowledge base, reviewing existing articles to ensure technical accuracy
- Documents customer contact, using relevant systems, in a clear, concise, and understandable format, escalating unresolved issues, with pertinent information, to appropriate resources.
Works collaboratively and effectively in a team, acting as a mentor for others in the business.
- Maintains a positive attitude, offering constructive approaches to overcoming difficulties, and treats all individuals with respect.
- Prioritise work for self and others, balancing importance from a customer perspective with operational efficiency, and managing time and resources to ensure the best possible outcome for the customer and Sage.
- Actively participates in internal projects such as improvements to call flow processes, training development, capturing, and maintaining knowledge capital, improving overall support skills, and improving customer service in the department, as time permits.
Skills and know-how:
- Communication: Communicates clearly and effectively (both verbal and written) in a way that the customer understands, providing clear and concise solutions to problems.
- Active Listening: Actively listens to each customer, remaining focused at all times to ensure attentiveness and enable a response that demonstrates an in-depth understanding of the issue at hand.
- Customer Focus: Demonstrates an understanding of customers' needs, going above and beyond to meet and exceed these, in order to build strong and trusted relationships.
- Accountability: Takes responsibility to deliver exceptional customer support, proactively solving problems and driving the best customer outcomes.
- Adaptability: Has the flexibility to adapt to varying customer situations, handling change effectively with a positive approach.
- Technical Expertise: Demonstrates the technical knowledge and skills required to accomplish complex activities in relation to Sage's products and services.
- Analytical Ability: Solves problems through data analysis and critical thinking in order to reach logical conclusions and provide optimal solutions
Technical / professional qualifications:
- Booking Keeping or Accountant Certifications (an asset but not required)
Experience:
- Customer facing role (either by phone, voice, or chat)
- Experience of working with and using IT systems
- Experience in addressing user inquiries in one or more of the Sage applications or industries
#LI-AD1
Function:
Customer Operations
Country:
Ireland
Office Location:
Dublin
Work Place type:
Hybrid
Advert
Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage:sage.com/en-gb/company/careers/working-at-sage/
Watch a video about our culture:youtube.com/watch?v=qIoiCpZH-QE
We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out
Learn more about DEI at Sage:sage.com/en-gb/company/careers/diversity-equity-and-inclusion/
Equal Employment Opportunity (EEO)
Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.
Client Solutions Analyst (Fund Services)
Posted 9 days ago
Job Viewed