14 Service Providers jobs in Portmarnock

Tax Senior Manager Private Client Services Dublin About RSM As one of the world's largest networks of audit, tax, and consulting firms, RSM is committed to delivering big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you. RSM Ireland is one of the country's fastest growing advisory firms, specialising in the provision of audit, tax and consulting services to leading domestic and international mid-market clients. We are a key member of the RSM International network and work closely with over 65,000 colleagues in 820 offices, spanning over 120 countries. RSM International is the world's most rapidly growing accountancy network and currently ranked number six globally. When you join RSM you'll have a world of opportunity to build the career you want. It's your future. Own it at RSM. Our clients range from growth-focused entrepreneurial businesses through to leading multi-national organisations across many sectors and operating nationally and across borders. At RSM Ireland, we are embracing the hybrid working model and at present all our roles facilitate this. The Opportunity Due to our continued growth and ambitious plans for further expansion in Ireland, we have an exciting opportunity to add a Tax Senior Manager (Private Client Services) to our diverse and progressive tax team. The role will offer an environment for someone looking to accelerate their knowledge, skills, and development in a creative, entrepreneurial and supportive team, working with lots of fantastic clients along the way. This is a fantastic opportunity to join a growing team at an exciting part of its journey, working on a hybrid basis and reaping the rewards of being at home and in the office on a weekly basis. The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You'll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking! The successful candidate will be: Building and maintaining relationships with a portfolio of clients and providing a high standard of client service, with a core focus on privately owned clients. Coordinating and collaborating with other RSM member firms on cross-border projects and business development initiatives. Managing the tax compliance obligations on a portfolio of private clients and leading the delivery of high-quality tax advisory services to those clients. Contributing to the operational management of the tax department, including leading key business development initiatives. Liaising with clients in a timely responsive manner, advising, researching, and resolving all relevant tax issues and technical matters on advisory assignments. Assisting partners with the build out and commercial management of the firms private clients portfolio and related services. Providing mentorship to junior staff, and work on attracting, developing, and retaining the best talent for the firm. The Person The ideal candidate will have the following skills and experience: ITI and/or ACA or ACCA qualified. At least 3 to 4 years' experience in a management role in a tax practice or industry. Experience in managing a private client portfolio with strong commercial expertise. Relationship management - ability to read situations and modify behaviour to build quality, diverse relationships. Demonstrate an ability to adapt to changing client and market needs, to contribute to new ideas and propose innovative solutions to problems. Strong technical skills to deliver private client tax advisory services. Experience in coaching and mentoring staff. Team player with strong communication & interpersonal skills. Strong Microsoft applications skills; Outlook, Teams, Excel, PowerPoint, and Word. #RSM is an equal opportunity employer. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Client Services Vice President - Structured Finance

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A leading global financial institution is seeking a Client Services Vice President to join its expanding Dublin-based Structured Finance team, focusing on Collateralised Loan Obligation (CLO) and Loan Fund transactions. This senior role offers you the chance to act as the primary contact for a diverse portfolio of clients, working collaboratively with both internal teams and external stakeholders to deliver exceptional service.

You will benefit from a supportive environment that places your development and wellbeing at its core, including flexible hybrid working arrangements, generous leave, and a comprehensive benefits package. If you are passionate about client relationships, thrive in a collaborative setting, and are eager to make an impact within structured finance, this opportunity provides the perfect platform for your next career step.

What you'll do:

As a Client Services Vice President - Structured Finance (CLO), you will:

• Oversee a portfolio of clients and deals within the Structured Finance team, ensuring all aspects of Collateralised Loan Obligation (CLO) and Loan Fund transactions are managed efficiently and effectively.
• Act as the main relationship manager and senior escalation point for assigned clients, fostering strong connections and ensuring their needs are met with care and professionalism.
• Provide guidance, mentorship, and oversight to junior team members, supporting their development while maintaining high standards of client service across the team.
• Collaborate closely with sales teams and various internal departments to ensure seamless delivery of services and prompt resolution of client queries.
• Review transaction documentation in partnership with in-house legal experts both before and after deal closings to guarantee accurate processing and settlement of related transactions.
• Manage the production and timely delivery of compliance reports, European Securities and Markets Authority (ESMA) reporting, payment date reports, daily cash management tasks, and other regulatory requirements.
• Liaise regularly with clients, counterparties, and relevant internal stakeholders to ensure all transactions are executed smoothly and any issues are addressed promptly.
• Ensure effective processing of cash payments, instructed investments, custody securities settlements, and other operational activities associated with structured finance deals.
• Champion best practices in client servicing by continuously seeking ways to enhance processes and improve overall client satisfaction.
• Support the implementation of new initiatives within the team aimed at improving efficiency, knowledge sharing, and service quality.

What you bring:

To excel as a Client Services Vice President - Structured Finance (CLO), you will bring:

• Demonstrated experience in structured finance environments with a focus on client services roles involving Collateralised Loan Obligations (CLO) or Loan Funds.
• Comprehensive understanding of global financial services industry dynamics as well as debt capital markets operations relevant to structured finance.
• Proven ability to build rapport with clients through excellent interpersonal skills combined with a nurturing approach that supports long-term relationship building.
• Strong communication abilities complemented by a track record of developing junior staff members through considerate guidance and support.
• In-depth knowledge of payment processing procedures along with familiarity in issuing & paying agency operations within capital markets contexts.
• Experience reviewing structured finance transaction documentation both pre- and post-closing stages in collaboration with legal professionals.
• Ability to manage multiple priorities simultaneously while maintaining attention to detail across compliance reporting requirements such as ESMA reporting or payment date reports.
• A collaborative mindset that thrives in communal settings where teamwork is valued above individual achievement.
• Commitment to continuous learning demonstrated by participation in training programmes or willingness to embrace new challenges within evolving regulatory frameworks.

What sets this company apart:

This organisation stands out for its unwavering commitment to employee wellbeing-offering an inclusive environment where your personal development is prioritised alongside business objectives. Flexible hybrid working arrangements empower you to tailor your schedule around what matters most outside work while still contributing meaningfully within your team. The benefits package is thoughtfully designed: from private healthcare coverage for you and your family through life assurance schemes right down to practical perks like travel savings programmes or retail discounts. Employees enjoy generous annual leave entitlements plus additional volunteering days so they can give back locally or globally. Continuous learning is embedded into the culture here; whether it's formal training sessions or informal coaching from knowledgeable colleagues who genuinely want you to succeed. The company's dedication extends beyond its workforce-it actively champions diversity, equity, inclusion initiatives recognised by respected industry awards year after year. When you join this team, you become part of an organisation that values connection over competition-where collaboration drives results not just for clients but for every member of staff too.

What's next:

If you are ready to take on an influential role where your expertise in structured finance can truly shine while enjoying unparalleled support for your wellbeing-this is your moment!

Apply today by clicking on the link provided-your next rewarding career move awaits.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Unijobs on behalf of our public sector client have a requirement for a Technical Support Analyst. This position is based off a hybrid working arrangement with the requirement to attend meetings in the office when required. The successful candidate will be employed as an agency employee working 35 hours per week. This position is also a temporary contract, initially for 6 months with the possibility of extension thereafter. The salary on offer for this position is €56,757 (€31.08 per hour). You will also accrue 30 days annual leave per annum and be paid bank holidays. Overview: This role is to provide technical support and coordination for the departments CRM or ITMS system and end user self-service portal, ensuring efficient operation and issue resolution. The role involves managing service and access requests, troubleshooting, liaising with a third-party vendor and Help Desk, coordinating user acceptance testing (UAT) and supporting system documentation and stakeholder engagement. Principle Duties & Responsibilities: Provide day-to-day technical support for the CRM / ITSM system and end user self-service portal environments. Manage and escalate incidents and service requests with a third-party vendor. Investigate and troubleshoot system issues, providing resolution or coordinating fixes with the vendor. Coordinate and manage access requests in line with access control policies. Lead and participate in UAT for system changes and enhancements; devise test scripts and document outcomes as needed. Participate in system updates and new implementations. Communicate with internal stakeholders regarding system updates, known issues and testing activities. Ensure data integrity and quality within the CRM system. Respond to common system and user support queries, providing clear and timely guidance. Develop and maintain user support materials, including Knowledge Base Articles (KBAs) and internal documentation. Attend and contribute to meetings with internal teams and external vendors related to CRM/portal performance and improvements. Support continuous improvement of the CRM and portal experience for end users. Provide support for other tasks as deemed appropriate by the management team. Post Specific Requirements: Must have: Third level qualification in Computer Science, Information Systems or Data Analytics. A minimum of 3 or more years, supporting CRM / ITSM or similar platforms from a technical perspective. Excellent problem-solving and analytical skills. Experience in a strong customer focus orientated environment. Experience in the analysis of data, identifying trends and root causes. Team player with a focus on continuous improvement. Ability to work collaboratively across technical and non-technical teams. Ability to manage multiple projects and priorities. Additional requirements specific to the post: Need to have full Driving Licence with own transport to fulfil the requirements of the role as this post will involve travel. Preferred experience working in Customer Support or Service Desk environments. Flexibility in working hours to meet the needs of the service. *This position may be subject to Garda Vetting and Foreign Police Clearance, if applicable you will be required to obtain these prior to commencing in this role* Unijobs is an equal opportunities employer Skills: uat user acceptance training support helpdesk Benefits: 30 Days Annual Leave

Job Description Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Client Solutions team to partner with the Business to provide a comprehensive view of our products. Job Summary: As a Solutions Manager within the Client Solution team at J.P. Morgan, you will play a critical role in ensuring that deals are executed and onboarded efficiently and on time to maximize revenue opportunities. You will proactively and positively promote and manage the implementation of new business into J.P. Morgan. You will be responsible for Project Managing new and incremental deals, will gain an exposure to the many products that JPM offer, and will be encouraged to identify opportunities for continual improvements within client onboarding and promote these forward. Job responsibilities: Provide 'Best in Class' Implementation client experience Take responsibility for the implementation of deals, from start to completion Deliver Project management of virtual teams comprised of representatives from various organizational disciplines (e.g. Sales, Product, Operations, Technology) Act as the face to the client, agreeing structure, requirements and operating models, meeting on a regular basis and providing updates and handling client concerns. Partner with the sales and account management teams to provide support and consultancy during the sales process, including support for RFPs and performing at client pitches, where required. Communicate clearly and effectively with Senior Sponsors and other key Stakeholders Manage the project progress by use of project plans, issues logs and status reports Identify and manage the escalation and resolution of issues and risks, sustaining project direction Ensure new business transitions seamlessly into BAU with zero issues Identify process improvements with subsequent ownership of improvement execution Ensure product and regulatory knowledge is current. Required qualifications, capabilities, and skills: Self-starter with the ability to work in a pressurized environment Highly structured and methodical in execution Clear, articulate and concise verbal and written communication Ability to multi-task and prioritize workloads, strong time-management skills Ability to understand and resolve or escalate issues quickly Good knowledge of Microsoft Office Applications. Preferred qualifications, capabilities, and skills: Proven and demonstrable track record in Project Management, including management of virtual teams and complex projects Proven track record in client facing roles Knowledge of Securities Services Products About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:** **?**
The Global Technical Support team is a diverse, creative, fast-growing team! We provide technical support around the clock. Support Centers are located in Australia, India, Ireland, Japan, the Netherlands, the UK, and the US. We are looking for engineers who have a passion for technology, problem-solving and are eager to help customers.
As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform?You will be responsible for managing and resolving the most challenging issues and escalations for the customer and providing technical guidance in addressing their business needs. You will be the voice of the customer in ServiceNow product and development teams for product feedback and improvements. You will play an integral role in building knowledge and be part of strategic initiatives for process improvements.
This is a full-time position based on a flexible persona (office presence required 2 to 3 days a week), it requires weekend work (approximately one day every 4 weeks) and bank holiday work at times when coverage is needed.
**The Team:**
You will be joining the team named Platform Technologies. The team is responsible for the platform and data integrity. As such, the team handles issues related to the database (tables, columns, data format), upgrades, plugin installations, clones, reporting, performance analytics, artificial intelligence, and all features supporting developers in their daily activities.
**What you get to do in this role:**
+ Work on and resolve technical issues reported by internal and external customers.
+ Maintain impeccable case hygiene and customer-related files and records.
+ Customer Advocate providing support to users/administrators of our platform.
+ Understand our platform, cloud technologies, and troubleshooting practices to ensure the successful resolution of challenging technical situations.
+ Experience assessing, troubleshooting, resolving, and providing root cause analysis for ServiceNow Product issues related to upgrades, cloning, tables, reporting, performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications.
+ Manage customers' expectations and experience in a way that results in high customer satisfaction.
+ Maintain technical expertise in assigned areas of product functionality and use that expertise to help customers.
+ Opportunity to become a Subject Matter Expert in assigned areas of product functionality.
+ Opportunity to create scripts to automate repetitive tasks or scripts to enable faster troubleshooting.
+ Suggest and implement improvements to internal processes.
+ Work on technical and non-technical projects.
+ Communicate with customers and our teams through case, phone, and other electronic methods.
+ Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the customers.
**Qualifications and technical skills that will lead to your success:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ A Bachelor's in Computer Science (or related technical degree) or 3+ years of related experience within a technical support environment.
+ A good understanding of Object-oriented programming languages like Java.
+ An understanding and knowledge of the components in the web applications stack?
+ An understanding and knowledge of the scripting languages:?JavaScript, Python, Perl, Unix Shell, Windows Shell.
+ An understanding and knowledge of Linux/Unix.
+ A Very Strong Experience with relational databases (e.g. MySQL, Oracle).
+ A strong commitment to own development by continuously updating knowledge, skills, and abilities.
+ The ability to understand problem statements and troubleshoot complex technical issues with ease.
+ The ability to take ownership and lead the investigation to resolve complex issues.
+ The ability to build a trustworthy reputation by honoring agreements and reliably following through on commitments.
+ A proven ability to maintain a professional demeanor when handling complex user issues.
+ Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems.
+ A personal commitment to quality and customer service.
+ The ability to remain focused on achieving key goals, even in the face of obstacles and setbacks.
+ The ability to multi-task and efficiently manage the case queue.
+ The ability to respond to different situations with an appropriate level of flexibility.
+ The ability to operate in a demanding and high presssure environment.
+ A team player attitude to work efficiently in a collaborative environment.
+ The ability to adapt to a fast changing environment.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Job Description Job Summary: The Client Service Manager, based in Dublin, acts as a single point of contact, escalation and advocate for all of our client's servicing requirements. It will require working in partnership with internal partners and clients, ensuring agreed service levels are met and future needs understood. Our mission is to provide a world-class service experience at every client touch point and achieve quality leadership in the industry through measureable and proven service performance. The role will focus on our ETF clients and be the Client Service lead for this segment in the EMEA region. In addition to ETF servicing the clients will typically take other products within Securities Services such as Global Custody, Securities Lending, Company Secretary, and Depository, all of which fall within scope of the role. The successful candidate to act as primary escalation point for the client on day-to-day issues, but will also require project work and ad-hoc requests, and management of their change agenda. The role will also involve being a key stakeholder in the ongoing development of our ETF product offering. This is a client focused role requiring a broad coverage across a wide range of services and issues, and will require a high level of responsiveness and focus on improving the client experience in order to support potential business growth Job Responsibilities: Manage a portfolio of high growth/complex/strategically important clients of the ETF business within Securities Services Responsible for ensuring exceptional levels of service to the clients and managing their expectations in coordination with business partners Act as key contact and escalation point for the client, key stakeholders, and the business for all service-related client matters. Ensure complex client issues are resolved with minimum impact to the client and the business, and in a timely and effective manner. This will often involve working cross functionally across a number of departments such as Sales, Operations, Onboarding, Product, Product Development and Technology teams and obtaining "buy in" from the business to meet the clients' needs and achieve a manageable solution Set-up and management of a governance process covering all products that incorporates appropriate measurement and monitoring of service levels, utilising KPI and RAG ratings Improve efficiency and reduce risk by seeking opportunities to enhance the operating model and influencing client behaviours Ensure accurate and timely fee billing for all products When the need arises, define and manage a remediation project to address any areas where service is no longer meeting client expectations Act as the client advocate across the business to ensure their requirements and expectations are understood and factored into decision making Ability to perform direct client communication as appropriate and broker successful outcomes to difficult and complex issues. Communicate in a clear, concise and efficient manner. Required Qualifications, Capabilities , and Skills Client Management & Presentation - Experience in dealing with complex/demanding client organizations and an ability to develop strong client relationships. Must be confident, articulate and be able to combine diplomacy and assertiveness in leading client meetings such as service reviews or ad-hoc issue/resolution meetings. Communication - Excellent communication and diplomacy skills with an ability to influence and manage effectively across a large virtual team at all levels Problem solving - Ability to resolve problems in complicated, unique and dynamic situations where the analysis of situations or data requires an in-depth evaluation of procedures and associated regulations, with input from multiple stakeholders Planning and organising - Ability to work independently and multi-task under pressure. Attention to detail - Diligently attends to details and pursues quality in accomplishing tasks Leadership - Takes personal ownership of issues, brokering optimum outcomes and holding business partners accountable for delivering to the high levels of service demanded by clients. Proactive - Ability to identify sub-optimal processes such as those that are manual and high risk and working with clients and business partners to developing solutions Knowledge - Strong understanding of products, particularly ETFs, and the ability to understand the client organisation including their strategy and objectives Diverse - demonstrate an appreciation of a diverse workforce by using differences to add value to decisions or actions for organisational success Ability to demonstrate inclusion of risk and control parameters in daily activities Self-reliant and results orientated able to prioritize key tasks effectively Strong work ethic and positive attitude under pressure Microsoft Excel, PowerPoint, Word and Outlook skills Preferred qualifications, capabilities and skills Experience gained in an operational environment, particularly in securities services or supporting ETFs, would be beneficial Knowledge of CIB products, particularly those provided to private equity and hedge fund clients, and an enthusiasm to develop their knowledge across the Securities Services Industry About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About the Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

**DESCRIPTION**
We are looking for a talented **Technical Support Engineer** to join our team specializing in **Service** for our **Service Sales** in **Dublin, Co. Dublin, Ireland.**
**In this role, you will make an impact in the following ways:**
+ Ensure Equipment Reliability: By overseeing scheduled and unscheduled repairs and maintenance, you will keep Cummins products running smoothly and efficiently.
+ Preventative Maintenance: Conducting preventative maintenance activities as per documented schedules and standards will help prevent breakdowns and extend the lifespan of equipment.
+ Problem Resolution: Conducting RCA and escalating unresolved issues to product specialists or supervisors ensures that complex problems are addressed promptly, minimizing downtime.
+ Accurate Documentation: Completing required documentation accurately and timely will support warranty claims, quality control, and service records, contributing to overall operational efficiency.
+ Continuous Improvement: By completing training in line with skill and business requirements, you will stay updated with the latest techniques and technologies, enhancing your performance.
+ Tool and Vehicle Maintenance: Maintaining the service vehicle and tools for cleanliness and proper operation ensures that you are always ready to perform your duties effectively.
+ Health and Safety Compliance: Adhering to all relevant Health, Safety, and Environmental policies, procedures, and legislation, and reporting any issues, will help maintain a safe working environment.
+ Customer Satisfaction: Highlighting upsell opportunities to customers and ensuring clear communication about service work will enhance customer satisfaction and trust in Cummins services.
**RESPONSIBILITIES**
**To be successful in this role you will need the following:**
+ Adhere to all health, safety, and environmental regulations.
+ City & Guilds or equivalent in HGV, Plant & Machinery, or Mechanical Engineering preferred but not essential.
**QUALIFICATIONS**
**Education/Experience:**
+ Apprentice Trained Engine Technician with a vocational diploma from a relevant technical institution (preferred).
+ Mechanical/electrical experience.
+ Customer service experience.
+ HGV/Bus license would be preferred but not essential.
**Diversity & Inclusion at Cummins**
_At Cummins, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all qualified individuals, regardless of race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression, or any other status protected by law. As a disability confident employer, we strive to make our recruitment process as accessible as possible. If you require any reasonable adjustments to accommodate a health condition or disability, please let us know. Your journey with us matters!_
**Job** Service
**Organization** Cummins Inc.
**Role Category** Hybrid
**Job Type** Technician
**ReqID** 2412002
**Relocation Package** No

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:** **?**
In this role, you will also play a critical part in supporting and troubleshooting integrations and automation within the ServiceNow platform. This includes diagnosing and resolving complex issues related to inbound and outbound data flows, API integrations (such as REST and SOAP), and workflow automation that streamline business processes. Additionally, you will support the Configuration Management Database (CMDB), ensuring the accuracy, completeness, and integrity of configuration item (CI) data. You will troubleshoot issues related to CMDB data and its integrations with other IT systems, helping maintain a reliable single source of truth for IT infrastructure. Your expertise will enable seamless connectivity between ServiceNow and other enterprise systems, optimize operations through efficient automation, and support IT service management by maintaining accurate asset and relationship mapping within the platform.
**Technical Expertise (3+ Years)**
+ Solid understanding of ITSM, ITIL, and CMDB frameworks.
+ Skilled in web services development and consumption (SOAP, REST).
+ Proficient with relational databases such as MySQL and Oracle.
+ Experienced with data extraction technologies including JDBC and ODBC.
+ Developed bi-directional, automated integrations between multiple systems.
**Programming & Development**
+ Extensive hands-on experience developing real-world applications using JavaScript.
+ Ability to read and understand Java and JavaScript code.
**Networking & Systems**
+ Strong knowledge of networking concepts and operating systems (Windows/Linux).
+ Proven track record in troubleshooting complex technical issues effectively.
**Customer Support & Communication**
+ Experience in customer-facing technical support roles (advantageous).
+ Excellent written and verbal communication skills, capable of clearly articulating complex technical solutions.
+ Skilled at understanding and explaining intricate technical processes to diverse audiences.
**Professional Attributes**
+ Strong commitment to quality and customer service.
+ Effective team player with the ability to work independently.
+ Maintains professionalism when handling challenging user issues.
+ Excellent time management skills and flexibility to work day, evening, night shifts, and weekends as needed.
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here ( .
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Technical Sales Support Engineer - Dublin. Our client produces products and solutions for power utility companies internationally, and include Active Network Management solutions, Control solutions, RTU's, Protection, Metering and Communications. We have been retained to recruit a Technical Sales Support Engineer for the company's Dublin operation. This sales role covers direct sales to power utilities, and sales through contractors/integration partners in Ireland, and is predominately office based. Key Responsibilities: Sales of company products and solutions to Power Utilities and through contractors / system integrators in Ireland. Selling the full product portfolio. Achieving annual sales targets. Supporting the company's international business units by tendering of technical and commercial proposals Key Activities: Account Management: building and managing customer relationships and positioning the company for new opportunities. The sales cycle is typically six months to a year. Business Development. Technical sales of existing / new products and solutions into the Power Utility market and other sectors within UK and Ireland. Promotion & presentations of products, solutions and expertise. Tendering of technical and commercial proposals for both Ireland and export opportunities. Driving any necessary customer approvals and certifications required for new business. Pre-qualification for opportunities. Although this role is based at the company's Dublin office, travel within Ireland & Europe will be required for pursuing opportunities and attending meetings. Occasional travel to company export regions may also be required. Interested applicants should have: Experience in technical sales, or alternatively the successful candidate may be new to sales but with a good technical background. Typically, over two years experience in industry. Possibly an application engineering background in control and automation projects. This role is a great opportunity to develop both technical and commercial skills. Desirable: Experience in selling to power utilities, particularly automation equipment. Sales experience in any of the following: Active Network Management, Smart Grid Solutions, SCADA, Protection, Substation Automation, Distribution Automation, Renewable Energy or Communications. The ability to work at both the strategic and customer facing level is desirable Electrical Engineering qualification an advantage, not essential Must be able to demonstrate the ability to identify and develop sales opportunities and to market technical solutions and services. Some experience in producing technical and commercial proposals. Delivering to sales targets. A results-driven individual with determination to deliver whilst maintaining professional and technical standards. Sales driven and enthusiastic with a technical background. Product and solution training will be given. Good communication skills with the ability to influence others. The ability to identify and cultivate long-term business relationships. Skills: technical sales power electrical utilities