4,734 Jobs in Portmarnock

Transfer Agency Senior Associate, Client Processing

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.    

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Transfer Agency Senior Associate, Client Processing to join our  team. This role is located in Dublin, Ireland– Hybrid 4 days a week in office.

In this role, you’ll make an impact in the following ways: 

• Act as the main point of contact for the client concerning operational and service-related matters. Responsibilities include attending weekly, bi-monthly, and monthly client calls, and reviewing the monthly scorecard.
• Engage in the launch of new funds.
• Address client concerns and requests promptly and within the agreed timeframe.
• Supervise client servicing functions where appropriate to ensure client satisfaction with the provided service.
• Ensure all staff maintain a proactive, professional relationship with key client stakeholders.
• Keep the Manager updated on client issues and their progress, highlighting any urgent client concerns or complaints to management immediately
• Ensure deals are accepted and processed in accordance with fund prospectus and Central Bank guidelines.
• Ensure all deals are processed with zero error tolerance.
• Ensure adequate controls are in place around the dealing process.
• Monitor deal acknowledgement as detailed in client service level agreement (SLA), including intra-day tie outs.
• Ensure accurate and timely completion of cash availability and prediction reports to fund managers and valuation departments.
• Ensure Supervisors provide accurate and timely dealing reports to the Cash Team upon which they will instruct payments and pre-advises.
• Ensure prices and factors entered into the transfer agency register are accurate.
• Ensure Supervisors perform a daily tie out with valuation departments.
• Monitor the distribution of daily deal confirmations ensuring that these are sent within the client SLA deliverables.
• Communicate any significant operational issues that arise to Manager.
• Ensure Supervisors respond in a professional and proactive manner to any dealing queries received from the client or shareholders.
• Ensure Supervisors maintain daily/monthly files in a manner suitable for future review by the fund and internal auditors

To be successful in this role, we’re seeking the following: 

• Degree in relevant discipline
• At least 4 years experience in Transfer Agency preferably in Alternative Transfer Agency 
• Co-ordinate daily/weekly/monthly management information systems (MIS).
• Ensure projects allocated to you by your line Manager are completed within the deadlines laid down.
• Ensure BNY  and client standard procedures and controls are adhered to on a daily basis by all staff under your management.
• Review functional checklists and procedures to ensure sufficient controls are in place to accurately complete functional tasks.
• Ensure all staff are advised of client and departmental procedural changes, that these changes are understood by all staff and that procedures and checklists are updated to reflect same

At BNY, our culture speaks for itself. Here’s a few of our awards: 

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Private Equity, Fund/Client Accounting Manager

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Private Equity, Fund/Client Accounting Manager to join our Private Equity team. This role is located in Dublin, Ireland and will be working in a hybrid capacity. 

In this role, you’ll make an impact in the following ways:

• Oversees multiple small teams or one large team of Accountants responsible for conducting accounting services on behalf of assigned clients, including determining net asset values, calculating fund performance, allocating expenses, and preparing reports. 
• Ensure that your respective teams are operating efficiently, coordinates client deliverables, and ensures timely delivery. 
• Oversees multiple teams in determining the net asset value (NAV) for assigned funds for each measurement cycle - You will be involved in the review of their allocated funds. 
• Involved in the review of capital call and distribution calculations and notices. You will ensure that these are calculated in line with the underlying fund documentation.
• Builds relationships with assigned clients and resolves any escalated issues related to fund calculations and accounting. 
• Provides guidance to teams to ensure that accounting records are maintained in accordance with departmental policies and procedures. Resolves escalated issues from team members. 
• You will support new fund launches by joining client calls, reviewing fund documentation, and ensuring appropriate system setups.
• Evaluates GAAP and/or IFRS rules to determine the impact of new regulations on BNY fund accounting practices. Provides guidance to teams on the implementation of new policies to follow regulations. 
• Recruits, guides, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team. 
• Leads working relationships with auditors and clients to make changes to financial reports and ensure they accurately depict fund performance. Involved in projects at both a global and client level. Ensures project deliverables are completed in a timely manner and any testing required is completed 
• Identifying any areas of efficiency in the NAV process and ensuring tasks are automated where possible 
• Contributes to the achievement of team objectives

To be successful in this role, we’re seeking the following:

• Bachelor’s degree in accounting or the equivalent combination of education and experience is required. 
• Professional designation (CPA, ACA, ACCA, or CFA) preferred 
• Experience in private equity and fund or client accounting
• Excellent leadership and team collaboration skills 
• Excellent communication and interpersonal skills 
• Proficiency in accounting software and systems including Investran and Geneva 
• Exceptional analytical, problem-solving, and decision-making skills
• Ability to work in a dynamic and challenging work environment 
• Knowledge of IFRS and other relevant accounting standards 
• People management experience required

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Senior Associate, Fund/Client Accounting

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.    

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Senior Associate, Fund/Client Accounting to join our Private Equity team. This role is located in Dublin, Ireland and will be working in a hybrid capacity. 

In this role, you’ll make an impact in the following ways: 

• Conducts accounting services on behalf of assigned clients and moderately complex funds including determining net asset values, calculating fund performance, allocating expenses and preparing reports.
• Performs complex Fund/Client Accounting responsibilities in the areas of driving Service Improvement plans, targeting efficiencies, enhancing processes and specialist review functions. Provides input into methodologies and checks the work of more junior team members.
• Provides guidance and reviews work related to cash and asset reconciliations relating to complex accounts or transactions. Resolves reconciliation of accounts for more complex or atypical transactions and reviews work of junior team members. 
• Drafts reports for clients regarding the performance of complex funds. Reviews draft reports completed by more junior staff. 
• Regularly interacts with clients in answering questions and resolving issues regarding fund reports and accounting processes.
• Assists in evaluating GAAP and/or IFRS rules to determine impact of new regulations on BNY Mellon fund accounting practices.
• No direct reports; provides guidance to less experienced team members. May have people management responsibilities in some geographies.   
• Contributes to the achievement of related teams' objectives.

To be successful in this role, we’re seeking the following: 

• Bachelor’s degree in accounting or the equivalent combination of education and experience is required.
• Knowledge of Geneva or Investran accounting systems is preferred.

At BNY, our culture speaks for itself. Here’s a few of our awards: 

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards: 

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Private Equity, Fund/Client Accounting Manager

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Private Equity, Fund/Client Accounting Manager to join our Private Equity team. This role is located in Dublin, Ireland and will be working in a hybrid capacity. 

In this role, you’ll make an impact in the following ways:

• Oversees multiple small teams or one large team of Accountants responsible for conducting accounting services on behalf of assigned clients, including determining net asset values, calculating fund performance, allocating expenses, and preparing reports. 
• Ensure that your respective teams are operating efficiently, coordinates client deliverables, and ensures timely delivery. 
• Oversees multiple teams in determining the net asset value (NAV) for assigned funds for each measurement cycle - You will be involved in the review of their allocated funds. 
• Involved in the review of capital call and distribution calculations and notices. You will ensure that these are calculated in line with the underlying fund documentation.
• Builds relationships with assigned clients and resolves any escalated issues related to fund calculations and accounting. 
• Provides guidance to teams to ensure that accounting records are maintained in accordance with departmental policies and procedures. Resolves escalated issues from team members. 
• You will support new fund launches by joining client calls, reviewing fund documentation, and ensuring appropriate system setups.
• Evaluates GAAP and/or IFRS rules to determine the impact of new regulations on BNY fund accounting practices. Provides guidance to teams on the implementation of new policies to follow regulations. 
• Recruits, guides, motivates, and develops staff, maximizing their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team. 
• Leads working relationships with auditors and clients to make changes to financial reports and ensure they accurately depict fund performance. Involved in projects at both a global and client level. Ensures project deliverables are completed in a timely manner and any testing required is completed 
• Identifying any areas of efficiency in the NAV process and ensuring tasks are automated where possible 
• Contributes to the achievement of team objectives

To be successful in this role, we’re seeking the following:

• Bachelor’s degree in accounting or the equivalent combination of education and experience is required. 
• Professional designation (CPA, ACA, ACCA, or CFA) preferred 
• Experience in private equity and fund or client accounting
• Excellent leadership and team collaboration skills 
• Excellent communication and interpersonal skills 
• Proficiency in accounting software and systems including Investran and Geneva 
• Exceptional analytical, problem-solving, and decision-making skills
• Ability to work in a dynamic and challenging work environment 
• Knowledge of IFRS and other relevant accounting standards 
• People management experience required

At BNY, our culture speaks for itself. Here’s a few of our awards:

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Senior Associate, ETF TA AP Order Desk (Client Processing Representative)

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Senior Associate, ETF Client Processing Representative to join our ETF Services Transfer Agency EMEA team. This role is located in Dublin, Ireland and will be working in a hybrid capacity.

In this role, you’ll contribute to the team's success in the following ways:

·    Ensuring the timely and accurate completion of all work within the team.

·    Ensuring adherence to BNY standard policies, procedures, and controls at all times.

·    Managing the order processing workflow to service multiple clients/funds.

·    Reviews data and assists in resolving escalated problems that may arise during the normal daily, weekly or monthly accounting and reporting.

·    Ensuring client concerns/requests are addressed as soon as possible and within an agreed timetable.

·    Supervises/manages the day-to-day operations of a small- to medium-sized team of fund administrators fund accounting support team.

·    Assist, as required, with planning, testing, and implementation of internal and client-driven projects.

To be successful in this role, we’re seeking the following:

·    Client liaison and effective communication skills

·    Ability to analyze and solve problems

·    Attention to detail and strong organizational skills

·    Ability to communicate any significant operational issues that arise to senior leadership

·    IT Literate – Proficiency in Excel, Word, PowerPoint desirable.

·    Ability to manage multiple priorities and deadlines

·    Ability to be flexible and work effectively both within a team structure and independently

·    Bachelor's degree in accounting or the equivalent combination of education and experience is required.

·     Experience working in ETF will be looked upon favorably 

·    Fluency in English (speaking and writing)

At BNY, our culture speaks for itself. Here’s a few of our awards:

·    America’s Most Innovative Companies, Fortune, 2024

·    World’s Most Admired Companies, Fortune 2024

·    Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024

·    Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024

·    “Most Just Companies”, Just Capital and CNBC, 2024

·    Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024

·    Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards: BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of PCF-36 Head of Custody to join our Trustee & Depositary team. This role is located in Dublin, Ireland and has a hybrid working arrangement with 4 days per week spent in the office.

In this Pre Approved Control Function (PCF) role, you’ll make an impact in the following ways:

· Ownership and responsibility for overseeing custody services, including safekeeping and ancillary core custody operational services, provided to Irish Regulated Funds serviced by the T&D line of business.

· Ensuring compliance with the Bank of Ireland’s Cross Industry Guidance on Outsourcing, as it relates to custody services.

· Prepare and provide regular key risk / performance indicators and other relevant management information in relation to the ongoing monitoring of the sub-custodian network, escalating urgent matters to the attention of management when applicable.

· Maintain an efficient and robust process around managing ongoing market incidents / issues/ concerns and overseeing / monitoring any such situations in a proactive manner.

· Analyzing regulatory and market trends or changes to determine potential risks to the safekeeping of assets and presenting proposals on how to mitigate risks across the business.

· Strengthen and enhance the control environment by challenging current processes and introducing new control enhancements as needed.

To be successful in this role, we’re seeking the following:

· In depth knowledge of custody services in particular where they apply to Depositaries.

· Experience of dealing with the regulatory bodies in matters related to thematic reviews, PRISM visits/reviews, outsourcing requirements and general communications preferred.

· Good knowledge of AIFMD and UCITS regulations and their application to Irish Regulated Funds

· Ability to work under pressure and meet tight deadlines in a demanding and highly regulated environment.

· Strong collaboration, communication and influencing skills with all levels of colleagues and stakeholders.

· People Leadership requirement

At BNY, our culture speaks for itself. Here’s a few of our awards:

· America’s Most Innovative Companies, Fortune, 2024

· World’s Most Admired Companies, Fortune 2024

· Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 · Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024

· “Most Just Companies”, Just Capital and CNBC, 2024

· Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024

· Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Senior Associate, Fixed Income Trader

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.   

We continue to be a leader in the industry, awarded as a top hub for innovators and for creating an inclusive workplace. Together we help make money work for the world. This is what #LifeAtBNY is all about.

The BNY Markets business helps our clients formulate, implement and operationalise their investment strategies. It provides clients with financing, execution, liquidity and collateral solutions that are integrated with BNY’s asset servicing ecosystem. Within the Markets division we have Global Markets Trading unit, which is comprised of the Foreign Exchange, Fixed Income, and Equities businesses. 

We are seeking a future team member for the role of Senior Associate, Fixed Income and Equities Sales & Trading, to join our Global Markets Trading FIEQ Team. This role is located in Dublin, Ireland.

In this role, you’ll make an impact and support the team in the following ways: 

• Fixed Income trade execution and client coverage
• Support Equities execution and client coverage
• Create, gather and distribute market commentary and strategic content
• Internal brand development and proactive stakeholder relationship building
• Monitor client requests and liaise with appropriate teams for resolution/responses 
• Work with Tech and Product teams globally to enhance FIEQ product offering 
• Support Best Execution/TCA development 
• Support strategic initiatives 
• Enhance market structure awareness 

To be successful in this role, we’re seeking the following: 

• A few years execution experience across Fixed Income products and markets
• Bachelor’s degree or the equivalent combination of education and experience is required.
• Advanced/graduate degree preferred. 
• Exposure to FI, Equities & FX.
• Ability to multi-task under pressure while maintaining a heavy focus on accuracy.
• Highly numerate both in a theoretical and practical basis

At BNY, our culture speaks for itself. Here’s a few of our awards: 

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards: 

 

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter. 

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.    

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of Depositary Head of Fund Oversight to join our Trust & Depositary team. This role is located in Dublin and is Hybrid.

In this role, you’ll make an impact in the following ways: 

• Work closely with the Head of Fund Oversight to build and Lead a dedicated Depositary oversight and control function which will have primary responsibility for the ongoing oversight of outsourced depositary administrative support tasks and activities together with progressing the onshore completion of all relevant depositary reviews  
• Design and implement an agile, risk-based plan of Depositary Embedded Control / quality control reviews and activities for the Fund Oversight function, covering both off-shore and onshore processes with a view to ensuring all Depositary Controls are operating effectively and as designed and in line with regulatory requirements / CBI communications.
• Ensure clear and timely out-put from embedded control reviews / quality control testing activities is provided to the Head of Depositary with recommendations for enhancements documented. 
• Work closely with the Head of Depositary to enhance existing controls where necessary.
• Work closely with the Head of Depositary and relevant Depositary Function leads to ensure the function is well prepared for reviews undertaken by 3^rd parties including regulatory inspections and the 2^nd and 3^rd lines of defence. 
• Work closely with colleagues in other EMEA T&D locations to progress on-going standardization of processes and key controls. 
• Oversee the implementation within Ireland T&D of all findings and recommendations from 1^st , 2^nd  and 3^rd  Line of Defence reviews pertaining to the Depositary Oversight and Control team and related outsourced activities.
• Manage the relationship between Ireland T&D and inter-affiliate utilities performing administrative support activities for Ireland T&D. Ensure the quality of service provided by the utility is at a high standard through ongoing embedded control testing / reviews and ensure all aspects of the service fully adhere to regulatory requirements / permissions.
• Provide updates / reporting on Depositary Oversight Operations and embedded control activities / testing to relevant Ireland Trustee & Depositary governance forums. 
• Input and report to the Depositary governance forums as required, including deputising for the Head of Depositary as required.
• Input and participate as required in supporting other ad-hoc projects and tasks as required by the Head of Depositary. 

To be successful in this role, we’re seeking the following: 

• Strong knowledge and understanding of the Investment Funds Industry
• Professional qualification in Accountancy discipline desirable
• Third level qualification to at least degree level preferably in business/legal related discipline.
• PC Literacy & Ability to operate Depositary and Fund Administration Systems
• Self-motivation with the ability to work independently and as part of a team.
• Ability to identify risk areas and design review programs accordingly.
• Strong communication and client relationship management skills.
• Proactive, focused attitude towards work and an ability to consistently meet deadlines.
• Flexible mindset with the ability to manage multiple client relationships and the ability to provide cross cover for clients managed by other team members

At BNY, our culture speaks for itself. Here’s a few of our awards: 

• America’s Most Innovative Companies, Fortune, 2024
• World’s Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN – 100% score, 2023-2024
• “Most Just Companies”, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards: 

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Important Information:  

• For this role you must be located within the Republic of Ireland.  
• The start date for this position is 1st September 2025.  
• We provide virtual training between 1st September and 24th October, and require full attendance for the training period.  
• This is an inbound phone-based role that will include evening and weekend work.

About the team and the role:  

At eBay, Customer Experience is a career path offering diverse opportunities. As a Customer Experience Risk Teammate, you'll provide exceptional service to customers inquiring about account restrictions whilst promoting high seller standards. You'll manage high-volume customer interactions, ensuring resolutions that make an extraordinary impact. Your journey starts with comprehensive training on products, technology, and performance targets, followed by ongoing training and upskilling to support your long-term career growth with eBay.  

What you will accomplish:   

• Provide effective phone support to eBay customers, applying active listening and clear communication.  
• Use problem-solving skills and good judgment to manage account restrictions and verify activity to mitigate loss.  
• Analyze account history and trends to take appropriate actions and tailor solutions to align sellers' business models with eBay's.  
• Understand the importance of customer service for buyer loyalty and how customer centricity can drive sales.  
• Quickly grasp customer priorities, identify improvement areas, and act with the customer in mind to establish trust and relationships.  
• Achieve quality, satisfaction, and metric-driven targets, while coordinating with team members and departments to resolve inquiries and perform related duties.  
   

What you will bring:  

• Fluent in written and verbal English, eligible to work full-time in Ireland, and available for shift work, including early mornings, late evenings, and weekends.  
• Demonstrated interest in e-commerce with an understanding of eBay, ideally with experience as a buyer or seller on the platform.  
• Proven ability to handle challenging customers and situations, achieving performance metrics in a phone-based, target-driven environment.  
• Excellent communication and negotiation skills to manage conversations, handle conflict, influence outcomes, and build strong working relationships.  
• Strong problem-solving skills, flexibility, team spirit, and independence, with the ability to make discretionary decisions based on research.  
• Technical proficiency with the Internet and Microsoft Office programs, such as Outlook, Excel, and Word, and the ability to develop and maintain professional relationships with coworkers and peers.  
   

eBay Benefits

• Basic Salary of €36,920  
• Quarterly Bonus Plan  
• 25 days Holidays  
• Educational Assistance  
• Healthcare Plan  
• Pension & Life Assurance Plans  
• Sabbatical every 5 years  
• On-site Gym access in Dublin office  

If this sounds like the job for you, then apply now!
 

#LI-AV1
#LI-Remote
#indeedEMEA

Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.

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