30 IT Support jobs in Cork

**Job Summary**
As a Technical Support Engineer - German Speaker, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. This is hybrid working position.
**Job Requirements**
- Provide technical support via telephone, web or autosupport.
- Research customer issues in a timely manner and follow up directly with the Customers with recommendations and action plans.
- Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to facilitate solutions most quickly for customers.
- Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of specific area of expertise.
- Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues.
- Create new knowledge base articles to share information for reuse throughout the Technical Support Center.
- Gain knowledge and expertise through hand-on experience, self-study and through a variety of learning environments
- Share best practices with Technical Support Center staff and learn about new technologies and complimentary storage applications.
**Your Profile**
- A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience.
- 1 - 2 years of experience in UNIX, Linux,Windows networking administration, Devops, Cloud, Data Warehousing or technical support is desired.
- Good written and verbal communication skills in German language (must be fluent, C1+)
- Good interpersonal communication and customer service skills
- Strong aptitude for learning new technologies
- Creative approach to problem solving
130869
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.
We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.

**Job Summary**
As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing
and debugging the NetApp AFF, FAS and Hybrid Cloud product lines. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues.
To be successful in this role, you must be a motivated self-starter and self-learner, and possess a strong customer service mentality. This role will provide you with an opportunity to develop your technical skills by learning and supporting infrastructure built for the next generation data centre.
**Essential Functions**
+ Troubleshooting complex issues related to the NetApp FAS/AFF product line, customer environments and associated NAS protocols (CIFS, NFS)that could not be resolved by lower levels of support
+ Respond to post sales customer support issues, raised by the customer via phone/email/web/chat, or internally via ActiveIQ Automated Case Generation.
+ Research customer issues in a timely manner and follow up directly with customers on recommendations and action plans.
+ Collection and analysis of multi-platform logs to identify issues and determine root cause.
+ Focus on addressing the root cause of the problem rather than the symptoms.
+ Keen attention to detail, memory of patterns, and interest in problem solving
+ Collaborate with other Technical Support Engineers to quickly facilitate solutions for customers.
+ Escalate cases to Escalation Engineers when the problem is too complex or falls out of your specific area of expertise
+ Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues.
+ Publish new knowledge base articles to share information for reuse by customers and Technical Support Centre personnel
+ Share best practices with Technical Support Centre staff and learn about new technologies and complimentary storage applications.
**Job Requirements**
+ Strong written and verbal communication skills in English and German
+ Experience in troubleshooting methodologies
+ Must have expertise in two or more of the following areas:
+ NetApp Cluster-Mode Storage Solutions and related technologies
+ Data ONTAP operating system and NetApp High-Availability (HA) technology
+ NetApp Storage Management Software Suite
+ NetApp Data Protection Software and related backup technology
+ Performance issues relating to NetApp storage solutions
+ UNIX/Linux configuration, administration and technical support
+ Microsoft Windows environment configuration, system administration and technical support
+ NAS and/or SAN storage and surrounding infrastructure
+ The interoperability of enterprise applications (such as Microsoft Exchange, Microsoft SQL Server, Oracle, and SAP) with NetApp storage systems and solutions
+ Server, and Desktop Virtualization Solutions (such as VMware, Microsoft HyperV, Citrix) - Performance issues relating to NetApp storage solutions
+ One or more cloud solutions: AWS Cloud solutions, Google Cloud solutions, Azure Cloud solutions, Cloud orchestration (K8s)
+ Data tiering concepts
+ NVMe-oF
+ BMC & IPM
**Education**
+ 3 - 5 years of experience in UNIX, Storage administration or technical support.
+ A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience
130590
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.
We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.

**Job Summary**
As a Technical Support Engineer - Spanish Speaker, you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging NetApp products. Support incidents can range from various hardware and/or software issues with NetApp storage systems and solutions, to multi-system, multi-vendor, and multi-network interoperability issues. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who embraces challenges. This is hybrid working position based in Cork City
**Job Requirements**
- Provide technical support via telephone, web or autosupport.
- Research customer issues in a timely manner and follow up directly with the Customers with recommendations and action plans.
- Collaborate with other Technical Support Engineers who may need assistance working a case; utilize your area of expertise to help them in order to facilitate solutions most quickly for customers.
- Escalate cases to other more senior Technical Support Engineers and/or Escalation Engineers when the problem is too complex or falls out of specific area of expertise.
- Leverage internal technical expertise, including higher-level engineers, knowledge base, and other internal tools, to provide the most effective solutions to customer issues.
- Create new knowledge base articles to share information for reuse throughout the Technical Support Center.
- Gain knowledge and expertise through hand-on experience, self-study and through a variety of learning environments
- Share best practices with Technical Support Center staff and learn about new technologies and complimentary storage applications.
**Education**
- A Bachelor of Science Degree in Computer Science, Electrical Engineering or related field, or equivalent work experience.
- 1 - 2 years of experience in UNIX, Linux,Windows networking administration, Devops, Cloud, Data Warehousing or technical support is desired.
- Good written and verbal communication skills in Spanish language (must be fluent, C1+)
- Good interpersonal communication and customer service skills
- Strong aptitude for learning new technologies
- Creative approach to problem solving
131166
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.
We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor?y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.**
**We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.**
**Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.**
**We are looking for driven, dynamic,** **IT Asset Warehouse Operative** **who want to make a difference to help us at our new UK facility in Dublin**
**Reporting to:** **Supervisor**
**General Responsibilities**
**Duties include but not limited to the following (Training will be provided for specific tasks).**
+ **Receiving, inspecting, recording and cataloguing warehouse inventory.**
+ **General housekeeping of warehouse and yard area, keeping area clean and tidy to 5S standards.**
+ **Material handling and de-manufacturing**
+ **Data input and data wiping**
+ **Ensuring that work is accurate, to highest quality standard as defined by the Company.**
+ **Boxing and shipping of product.**
+ **Promote Lean principles.**
+ **Undergo training/certification when required to do.**
+ **Move within Wisetek operations and various site locations.**
+ **Must be available to work the required overtime per week/month and at Quarter end to facilitate Customer and business needs.**
+ **May be requested to work additional hours at Quarter end to facilitate Customer and business needs.**
**Qualifications**
+ **PC skills including experience with Microsoft are an advantage.**
+ **SAP System experience is an advantage.**
+ **Person must have good written & verbal communication skills.**
+ **Person needs to be a flexible, enthusiastic individual with ability to use their own initiative and take responsibility for their work as well as a Team player.**
+ **Attention to detail and accuracy are essential.**
**This role will be based in our facilities in the Kilbarry Industrial Estate, Dublin Hill.**
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J0089684

Contract Support
Job ID
226958
Posted
01-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Facilities Management
Location(s)
Cork - Cork - Ireland, Dublin - Dublin - Ireland, Limerick - Limerick - Ireland
**PURPOSE OF THE JOB:**
The main feature of this role will be to provide exceptional customer service and business support in order to contribute to the continued growth and success of the Contract. Understanding, anticipating, and delivering to customer needs, achieving results within quality and time constraints.
**RESPONSIBILITIES:**
+ Providing support to our Client, Sr. Contract Support and Finance team, answer requests and queries in a professional and timely manner.
+ Liaise closely with site teams and head office, ensuring accurate processing of quotations and purchase orders and receipting of supplier invoices.
+ Review Debt report weekly and assist team in chasing and escalating aged items.
+ Create accurate POs in a timely manner and ensuring that attachments are in line with SOX and client specified guidelines. (eg. Client specific Variable Spend process)
+ Maintaining WIP reports for the Contract Manager and monthly billing to the client.
+ Run unapproved and un-unconfirmed PO Reports weekly and resolve in a timely manner.
+ Review Purchase Order Detail Report on a weekly basis and closing out POs no longer required.
+ Daily review and processing of supplier invoices.
+ Where Credit Notes are requested by Management, raising in a prompt manner, and uploading the correct supporting documentation in line with SOX requirements.
+ Raising all sales invoices in a timely manner with focus on accuracy and selecting the correct entities, contract IDs and VAT rates.
+ Uploading sales invoices to our client portal, Ariba, for processing and payment by the client, immediately after generating invoice to ensure on-time payment.
+ Supporting with expense claim submissions.
+ Being a gatekeeper for finance to ensure compliance by the teams.
+ Answer calls and emails in a professional and timely manner.
+ Attend and participate in any relevant training courses.
+ Managing the supply chain and drive them to attend within required SLA's.
+ To obtain a comprehensive understanding of the scope of the contract and ensure that all work is carried out in accordance with the contract scope and not outside of this.
+ Actively identify and implement innovation across the contract to enhance performance and continue to meet client expectations.
+ Promote and maintain company culture throughout the team.
+ Maintain people records such as new starters, leavers, general staff changes, contact details, holiday records etc.
+ Effective communication with all levels of internal teams and external customers.
+ Familiar with daily operations and the specific scope of the contract.
**PERSON SPECIFICATION:**
+ Very proficient in the use of Outlook, Word, Excel and PowerPoint. Excel skills to include basic functions, v-lookups, etc.
+ Experience desirable of using myBuy, Coupa, Peoplesoft, Maximo and Ariba but not essential.
+ Must be detail conscious, accurate and methodical in approach.
+ Must demonstrate a strong sense of customer focus and promote a sense of team spirit and good morale within the office.
+ Reliable, able to complete work within required time frame and manage own deadline requirements.
+ Able to work as part of a multi-disciplinary team, providing support to other areas of the business on occasions, as required.
+ Timely and accurate preparation of correspondence, reports and other administrative documents
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Would you like to work for a great employer? Enable Ireland is an organisation that makes a real difference to the lives of children and adults with disabilities in Ireland, and is named as one of Ireland's Irish Independent 150 Best Employers 2024. Enable Ireland, as an equal opportunities employer, proudly maintains a Silver Award in Diversity from the Irish Centre for Diversity. We vigorously advocate for fairness, respect, equality, diversity, inclusion, and engagement, and are dedicated to ongoing enhancement in these areas. We are currently seeking highly-motivated Support Workers to join our team in Co. Kerry. Contract Type: Specified Purpose Contract Hours: 39 hours per week Salary Scale: €32,639 to €39,499 pro rata per annum. Salary scales are subject to LSI's (Long Service Increments) Annual Leave Entitlement: 10.7% of hours worked Overview of the Post: To provide support to adult service owners to enable them to participate in their community, increase their own personal independence, achieve person centred goals and facilitate inclusion. The support worker will provide practical, personal and social support to the individuals and group they work with. Overview of Duties & Responsibilities: Working under the direction of the Adult Services Centre Co-ordinator to provide person-centred support to those who use our service. Working in partnership with service owners to facilitate their active involvement in the development and achievement of personal and group goals. Assisting with all activities of daily living; personal care, showering, session support, driving/escort duties and dealing with any other special needs of service Owners. Assisting with transport needs by being available to drive service or Service owner's vehicles. Develop, Participate and contribute to the Person Centred Planning and key working Process in line with the national New Directions Policy and Guidelines. Working as part of the staff team to contribute to the development and delivery of a variety of programmes which empower service owners to be effective in their personal and family lives, in their working lives and in their community and leisure pursuits. Please see Job Description for full list The successful candidate will have Essential Criteria: Qualification in relevant Health Care/Social Care (Fetac level 5 or equivalent) Minimum of 1 years' experience working in the Disability Sector. Experience of working with Adults with Physical, sensory and neurological disabilities. Experience & ability to support an individual with personal/intimate care needs Experience & ability to support individuals with Eating Drinking and swallowing needs. Full Clean drivers Licence Knowledge of Person Centred Approaches Desirable Criteria: 3 years' experience of working within the disability sector. Knowledge of Social Role Valorisation theory of practice Knowledge of Enable Ireland Services and strategic priorities. If you believe you would fit the role then please submit your application today. Benefits As a staff member of Enable Ireland, you will have access to a wide range of benefits, including: Excellent internal and external training opportunities Generous annual leave entitlements Flexible Working Long service reward scheme Pay adjusted Maternity Leave Pay adjusted Adoptive Leave Pay adjusted Paternity Leave Wellbeing benefits Pension For a full list of our benefits & conditions, please click here: Closing date for applications: Friday 15th August 2025. A panel may be formed from this vacancy for any similar vacancies, which may arise during the next 12 months. The post will be subject to reference checks and may be subject to Garda vetting/police clearance, as relevant. Due to the large volume of applications, we are not in the position to provide individual feedback to applicants who are not shortlisted for interview. Applications are invited from suitably qualified applicants from all sections of the community. The above information serves only as a guide to the advertised position. Enable Ireland, at its discretion, reserves the right to change this prior to appointment. Please review Enable Ireland's Rezoomo Privacy Policy here: Please review the Enable Ireland's External Data Protection Notice available at for details on how Enable Ireland processes applicant's personal information. Please note if you are invited for interview, we will share your personal data with: 1) Any virtual service provider we use to host the interview; and 2) the interview panel (if applicable). Your information will be stored for this purpose in line with our retention policy By clicking on the Continue to application button you will be directed to the careers section of our website where you can download an application form/job description/person specification and will find instructions on how to apply.

BROTHERS OF CHARITY SERVICES IRELAND - SOUTHERN REGION The Brothers of Charity Services Ireland - Southern Region is a major voluntary organisation, which provides age related residential, educational and day services for people with intellectual disabilities, autism and communication disorders throughout the Cork and Kerry area. SUPPORT WORKERS Ref: 13/2025 Residential Services (Adults & Children) Permanent Relief hours up to 78 hours per fortnight Locations: Cork city, suburbs, Bandon, Innishannon and Fermoy areas The Role Support Workers provide a key supportive role for individuals supported by the Service. This role comprises of two main elements. Firstly the Support Worker is responsible for all aspects of personal care required during the day. This includes supporting individuals with their meals, personal hygiene and other related aspects of physical well-being, to the extent required by the individual. Secondly, a major focus of the Support Worker role is to assist and support People who use the Service with the Implementation of their Individual Plans and the achievement of associated outcomes and critically, to support People who use the Service in participating in the ordinary everyday life of the community through inclusive and creative thinking. The successful candidate may be required to be a key worker and develop and review individual plans. The Candidate The successful candidates must Must have a minimum relevant Level 5 (formerly FETAC) Minor Award qualification on the Quality and Qualifications Ireland (QQI) framework preferably in Healthcare Support / Health Service Skills (desirable a module in Intellectual Disability) / Childcare OR SNA qualification OR be undertaking a relevant Social Care / Nursing or Allied Health qualification Level 7/ Level 8 It is desirable to have a relevant Level 5 (formerly FETAC) Major Award qualification on the Quality and Qualifications Ireland (QQI) framework (8 modules in total) preferably in Healthcare Support / Health Service Skills (including a module in Intellectual Disability) / Childcare It is desirable for candidates to have at least 6 months' experience of working in the intellectual disability sector with Adults/children. Must have a full clean Driver's licence which qualifies you to drive manual transmission vehicles on Irish roads It is essential that all candidates have adequate immunity against Hepatitis B as per Immunisation Guidelines for Ireland 2008 Reporting to: Social Care Leader in the community and residential setting and through the Line Manager structure to the Area Manager, or other authorised person as the Employing Authority may designate. Salary Scale: €33,699 - €46,984 including 1 LSI per annum (1/3/25 Department of Health Consolidated Scales). Part-Time hours will be paid pro-rata to a full-time post Applications should be made using the Apply link below The Brothers of Charity Services Ireland - Southern Region is an equal opportunities employer INDJAN To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Sales Support & Administration Executive We are seeking a highly organised and motivated individual to join our team in a Sales Support & Administration role. This person will work closely with the Business Development Team to ensure the smooth operation of sales processes, acting as a key link between sales, operations, customers, and the customer service team. This is an excellent opportunity to join a dynamic team in a fast-paced environment, with exposure to the food & beverage, agricultural, and life sciences sectors. The ideal candidate will have a strong interest in sales and customer service and will develop valuable experience to support future progression into business development roles. Key Responsibilities Provide administrative support to the Business Development Team. Coordinate communication between the sales desk, operations, and sales managers. Assist in identifying new sales opportunities with both existing and prospective customers. Generate leads and manage house accounts, including quoting and pricing updates. Create and maintain accurate customer and sales data on internal systems and CRM. Support the onboarding of new customers, including account and SKU creation. Prepare sales reports, proposals, and presentations. Source and purchase products at competitive prices to support customer needs. Process sample requests and organise logistics as needed. Assist with managing customer complaints and liaise with internal quality teams. Provide cover for the Sales Administration Team when required. Collaborate with marketing on campaigns, promotions, and content for digital platforms. Support the coordination and preparation of trade shows and tenders. Secondary Responsibilities Assist with ongoing marketing efforts and promotional activities. Help create content for the company's website and social media platforms. Organise product samples for new business development initiatives. Support the preparation of tender documents and related materials. Quality & Compliance Responsibilities Adhere to all relevant company policies and procedures. Comply with the company's Quality and Food Safety Management Systems in line with ISO 9001:2015 and FSSC 22000 standards. Support internal and external audit activities. Participate in continuous improvement initiatives. Comply with Health & Safety procedures and attend relevant training. Carry out any additional duties relevant to the role as required. Candidate Requirements Previous experience in a Sales Administration, Sales Support, or similar role. Excellent organisational and multitasking abilities. Strong written and verbal communication skills. High attention to detail and a proactive, problem-solving mindset. Ability to work independently and collaboratively within a team. Skills: Sales support administration

Technical Sales Support Location: Cork (Office-based) Morgan McKinley are delighted to be working with a leading provider of industrial engineering solutions who is seeking a Technical Sales Support Specialist to join their Cork-based team. This position will focus on supporting customers across the Irish and UK markets, particularly within the Pump and Vacuum segment of the product range. Key Responsibilities: Deliver timely, accurate, and professional technical and commercial support to existing and prospective clients, specifically related to Pump and Vacuum technologies. Analyse customer inquiries to prepare tailored quotations that align with both technical specifications and commercial expectations. Offer in-depth technical guidance and troubleshoot application-specific challenges to ensure optimal customer outcomes, using the latest industry standards and product knowledge. Support the achievement of personal, departmental, and company Key Performance Indicators (KPIs), contributing to a culture of continuous improvement. Manage a dynamic workload effectively, maintaining a high level of accuracy and meeting tight deadlines. Adhere to company policies including ISO 9000 Quality Management and Health & Safety standards, promoting best practices across all operations. Undertake additional duties as directed by management, demonstrating flexibility and a solutions-driven approach to evolving business needs. Candidate Profile: Background in technical sales, preferably within the Process, Mechanical, or Instrumentation sectors. Experience or familiarity with pump technologies such as Centrifugal, Positive Displacement, Magdrive, and Vacuum Pumps, as well as Heat Exchangers, is highly advantageous. Commercially savvy, with the ability to build strong relationships with customers and suppliers alike. Technically proficient and commercially minded, with a proactive, flexible approach and a drive for continuous learning. Strong communication skills, capable of effectively engaging with both technical and non-technical stakeholders. Solid administrative and IT skills, including proficiency in Microsoft Excel, Word, and ERP systems. Skilled in identifying customer requirements and offering precise technical solutions, ensuring high satisfaction and long-term partnership development. Self-motivated team player, comfortable working independently and collaboratively in a fast-paced environment. High attention to detail, with the ability to perform under pressure while maintaining quality and efficiency. Skills: mechanical sales technical