27 IT Support jobs in Cork

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
**At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.**
**We provide expert, sustainable solutions in records and information management, digital transformation services, data centres, asset life cycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.**
**Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.**
**We are looking for driven, dynamic,** **IT Asset Warehouse Operative** **who want to make a difference to help us at our new UK facility in Dublin**
**Reporting to:** **Supervisor**
**General Responsibilities**
**Duties include but not limited to the following (Training will be provided for specific tasks).**
+ **Receiving, inspecting, recording and cataloguing warehouse inventory.**
+ **General housekeeping of warehouse and yard area, keeping area clean and tidy to 5S standards.**
+ **Material handling and de-manufacturing**
+ **Data input and data wiping**
+ **Ensuring that work is accurate, to highest quality standard as defined by the Company.**
+ **Boxing and shipping of product.**
+ **Promote Lean principles.**
+ **Undergo training/certification when required to do.**
+ **Move within Wisetek operations and various site locations.**
+ **Must be available to work the required overtime per week/month and at Quarter end to facilitate Customer and business needs.**
+ **May be requested to work additional hours at Quarter end to facilitate Customer and business needs.**
**Qualifications**
+ **PC skills including experience with Microsoft are an advantage.**
+ **SAP System experience is an advantage.**
+ **Person must have good written & verbal communication skills.**
+ **Person needs to be a flexible, enthusiastic individual with ability to use their own initiative and take responsibility for their work as well as a Team player.**
+ **Attention to detail and accuracy are essential.**
**This role will be based in our facilities in the Kilbarry Industrial Estate, Dublin Hill.**
Category: Operations Group
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
**Requisition:** J

Part Time Support Pharmacist The ideal candidate should have:- Current registration with the Pharmaceutical Society of Ireland Excellent customer service skills The ability to work as part of a close-knit team Experience of maintenance and organisation of paperwork (including PCRS claims) Experience of the above is desirable but not essential (newly qualified pharmacists are welcome to apply) Job benefits Two days per week Alternate weekends Excellent support staff Excellent management support structure In house training PSI fees paid Competitive package for the right candidate Job Types: Part-time, Permanent Benefits: Bike to work scheme Company events Company pension Employee discount Licence/Certification: PSI registration (required) Work Location: In person

Part Time Support Pharmacist The ideal candidate should have:- Current registration with the Pharmaceutical Society of Ireland Excellent customer service skills The ability to work as part of a close-knit team Experience of maintenance and organisation of paperwork (including PCRS claims) Experience of the above is desirable but not essential (newly qualified pharmacists are welcome to apply) Job benefits Two days per week Alternate weekends Excellent support staff Excellent management support structure In house training PSI fees paid Competitive package for the right candidate Job Types: Part-time, Permanent Benefits: Bike to work scheme Company events Company pension Employee discount Licence/Certification: PSI registration (required) Work Location: In person

**Job Summary**
As a Technical Support Engineer, you will provide support to customers, customer support personnel, and field support staff, focusing on advanced diagnosing, troubleshooting, repairing, and debugging NetApp products, including hardware, software, and multi-system/multi-vendor/multi-network interoperability issues.
You will respond to situations where first-line product support has failed to isolate or fix problems in hardware or software products, ensuring optimal results.
You should be a proactive professional with demonstrated technical problem-solving skills, subject matter expertise, and strong customer service orientation and experience.
**Job Requirements**
+ 5+ years of relevant technical support experience.
+ Proven ability to diagnose and resolve complex issues using advanced analytical and creative problem-solving skills.
+ Capacity to proactively identify potential issues, raise concerns early, and propose innovative, preventative resolutions.
+ Demonstrated ability to quickly learn new technologies and leverage them effectively in a customer-facing environment.
+ Strong interpersonal skills to effectively manage stressful or ambiguous situations and deliver superior customer service.
+ Strong written and verbal communication skills in English, plus one or more of the following: Spanish, Italian, French, or German.
+ Proven ability to mentor and coach fellow Technical Support Engineers, influence decisions, and share best practices with both immediate and adjacent teams.
+ Established track record of collaborating with senior internal and external stakeholders and contributing to cross-team initiatives.
+ Create new knowledge base articles and improve existing ones for reuse throughout the Technical Support Center.
**Experience and Technical Expertise:**
+ Extensive, hands-on experience with networking protocols and storage technologies (e.g., NFS, CIFS, SAN, iSCSI, TCP/IP, RAID).
+ Proven experience with NetApp Storage Systems (ONTAP 9 AFF/ASA/FAS, E-Series) and associated management tools.
+ Familiarity with ancillary technologies such as DNS, NIS, and Active Directory.
+ Expertise in performance troubleshooting, including diagnosing issues in NetApp systems (throughput, latency, high-load bottlenecks) and resolving performance challenges across environments such as high-availability configurations, UNIX/Linux or Windows systems, NAS/SAN, or enterprise applications (e.g., Exchange, SQL Server, Oracle, SAP).
+ Experience with virtualization (VMware, Hyper-V, Citrix) and cloud solutions, emphasizing performance issue detection under load.
+ Proven ability to collaborate with internal escalation teams and engineering to identify defects, influence technical strategy, and resolve challenging support issues.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
**Equal Opportunity Employer:**
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
**Why NetApp?**
In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.
We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.
We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.
If you want to help us build knowledge and solve big problems, let's talk.

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**Job Description:**
**VMware Cloud Foundation (VCF) Division Overview**
**The VMware Cloud Foundation Division enables organizations around the world to run their business critical and modern applications in a secure, resilient, and cost-efficient manner.**
**With our flagship product VMware vSphere, and our industry-leading technologies including vSAN, NSX and Aria, Broadcom customers receive the scale and agility of a public cloud with the security and performance of a private cloud. Modern infrastructures, accelerated application innovation, and predictable TCO savings and investment returns are just a few of the benefits from having a private cloud infrastructure powered by VMware Cloud Foundation.**
**Together, our bold group of technology professionals with diverse backgrounds - spanning engineering, products, marketing, partners, professional services, and global support services - is focusing on what can be for the largest enterprises, governments, financial services, healthcare, manufacturing and educational institutions of the world.**
**The Elevator Pitch: Why will you enjoy this new opportunity?**
**NSX Technical Support Engineers (TSEs) are the life blood of Global Support, passionate about helping Broadcom customers and committed to solving their most complicated issues in a timely fashion. As a Senior Technical Support Engineer, you are the trusted ally of our global customers and the expert they turn to for troubleshooting, diagnosis, and resolution. Our Technical Support Engineers are the "face" of Broadcom to IT professionals world-wide.**
**When you join Broadcom as a NSX Senior Technical Support Engineer, you will learn and support our latest technology, provides mentoring to new engineers, receive mentoring from Tech Leads and become eligible for performance bonuses. NSX TSE's who deliver outstanding customer satisfaction are well-positioned for future career growth opportunities across various disciplines.**
**Success in the Role: What are the performance outcomes over the first 6 months you will work toward completing?**
**As a first-year NSX Senior TSE you will undergo a substantial skills development training program focused on learning our NSX product, tools & processes. NSX is the network virtualization and security platform that enables Broadcom's cloud networking solution with a software-defined approach to networking that extends across data centers, clouds, and application frameworks.**
**After an 8-week onboarding program that includes technical and soft-skills training, you will shadow and collaborate with fellow Senior TSEs to learn the skills and habits necessary to deliver unparalleled customer experiences. Within 12 weeks, you will begin engaging directly with Broadcom global customers and partnering with them to resolve critical issues.**
**To be successful in this role, you must be a motivated self-starter and resourceful learner, have previous experience working as a network administrator or in a networking support role, possess strong customer interaction and problem-solving skills, has proven expert knowledge and experience with one or multiple networking areas, and is able to prioritize multiple requests and work assignments. Are you eager to learn about our latest technologies, work with the best team of support engineers and gain the network virtualization knowledge required to help Broadcom's customers? Do you possess expert level knowledge and experience with switching and routing protocols, network topologies, Linux OS, firewalls or other security products, load balancers, containers, or any other networking specialty? If you are someone who embraces new technology, enjoys continuous learning, and desires a collaborative work environment, we encourage you to explore this opportunity with Broadcom.**
**What type of work will you be doing? What assignments, requirements or skills will you be performing on a regular basis?**
**Our Technical Support Engineers are trusted advisors and experts that Broadcom customers seek out when they have a question or issue. The responsibilities for this role include:**
**· Engaging with global customers via email, and/or virtual collaboration sessions.**
**· Troubleshooting with global customers and/or reproducing issues in a lab environment.**
**· Consistently documenting your interactions with customers or internal stakeholders regarding an issue, its scope and the steps taken to diagnose & resolve it.**
**· Partnering with internal stakeholders like engineering, field teams and other technical experts to drive resolution to critical situations**
**· Collaborating with experienced Senior engineers to troubleshoot complex environments, review logs and communicate detailed action plans.**
**· Researching issues via our internal knowledge base.**
**· Creating and updating knowledge base articles.**
**· Creating training material and coaching/mentoring new team members.**
**· Maintaining a positive customer experience in every interaction.**
**· Driving global escalations toward resolution and generating Root Cause Analysis reports**
**· Dealing with customers in English within the EMEA region.**
**· Completing various self-paced training programs designed to further enhance your skills.**
**Requirements:**
**·** **5+ years related experience.**
**·** **Bachelor's degree. Relevant years of experience in lieu of degree may be considered.**
**What is the leadership for this role? What is the structure and culture of the team like?**
**You will also collaborate with teams from across the globe. Managers will provide guidance and coaching to help you achieve your maximum potential. We value fresh ideas, innovative thinking, and constructive feedback. Team members are encouraged to challenge the status quo and invent better ways of delivering support. Our culture is one of possibility. Everyone is empowered to develop new ways to achieve success.**
**Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.**
**If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.**
Welcome! Thank you for your interest in Broadcom!
We are a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions.
For more information please visit our video library ( and check out our Connected by Broadcom ( series.
Follow us on Linked In Broadcom Inc ( .

Enterprise Technical Support Advisor Location IE-Cork Quest Software builds the foundation for enterprise AI with solutions in data governance, cybersecurity, and platform modernization. More than 45,000 companies including 90% of the Fortune 500 trust Quest to solve their most critical IT challenges. From securing identities and modernizing platforms to preparing data for AI, we help enterprises unlock their full potential. Support Engineers will work as part of a Global Virtual team to provide a high standard of technical support to customers on our Platform Management suite of products specialising inActive Directory management software. Stellar customer service andcall-handling skills and the ability tointerface, collaborate and prioritise customer issues with Development and effectively communicate solutions to customers is crucial to the role. Responsibilities Maintain a personalqueue of ongoing customer ticketsuntil resolution. Interface with the R&D, Sales, Product Management and Professional Services teamsto bring escalated issues toclosure. Document all customer case details on our support portal (case tracking system). Be pro-active in creating & publishing documentation in a customer focussed Knowledge Centred Support (KCS) environment. Developing and attending training for self-improvement toassistand share knowledge with other engineers. Troubleshoot customersissues by being able to recreate in support lab environments and by diagnosing potentially complex issues, effectively communicate solutions to customers. Initiate,participateor lead, local and global projects. Working with the following technologies. Operating Systems: Windows Messaging:Microsoft Exchange On-Prem and Office 365' Directory Services: Active Directory Networking: DNS, TCP/IP Databases: SQL Escalate customer issues to Technical Support management and AccountManagementas necessary. Acting as aliaisonbetween the Development team and the Quest end customer. After 6 months, have the capability of providing after-hours support and weekend support, ifrequired. Qualifications A detailed knowledge of Quest Active Directory products Change Auditor, Recovery Manager for Active Directory,InTrust,GPOAdmin, Security Guardian An in-depth understanding of different messaging and collaboration systems, in particular Office 365 andExchange experience Messaging Fundamentals including mail routing, connectors, interoperability with foreign systems Strong knowledge of Windows operating systems and networking (TCPIP, DNS, LDAP, WMI, ASP, DCOM) preferably from a system administration background Active Directory Management and Migration experience Knowledge of AD Access Control Lists and Active Control Entries, and trusts between AD Forests Understanding of MAPI and EWS Knowledge of Internet Information Server (IIS) Experience with SQL Server OtherRequirements Prior Technical Support experience or proventrack recordin system administration. Azure, Hyper-V,VMWare / Virtual Server technology experience. Technical writing skills. Familiarity with debugging tools/techniques (e.g.WebEx). Fluency in English. Another European language, especially French or German, is an advantage. Why Quest At Quest, your work makes an impact. Youll help organizations get AI-ready while building your career with a global team of innovators. We offer: Competitive pay, annual bonuses, and top-performer recognition. Comprehensive health, family, and retirement benefits. Flexible work options, generous PTO, and wellness programs. Professional growth through learning platforms, mentorship, and leadership programs. Inclusive teams that reflect the world we serve, supported by Employee Resource Groups and our Equality & Inclusion Council.

SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
+ Current hours of support are 11am until 7 pm Monday - Friday,
**Role Description**
SMBC is seeking a Production Support Specialist who has a strong passion for Regulatory Reporting Technology and is interested in building a career at a fast growing and reputable Bank. The Production Support Specialist will gather business requirements from various product stakeholders and lead the development planning of assigned technical products. They will be given opportunities to participate conduct market and technical research and analysis to inform the feature set and performance requirements.
This role will report to the Director of Risk & Regulatory Reporting Application.
**Role Objectives: Delivery**
+ Engage in production support as L1/l2 and make sure that the automated batch processes meet SLAs.
+ Production request/queries need to be addressed on timely manner and communicate effectively to Controllers/Users.
+ Investigate and resolve incidents, ensuring minimal impact to business operations.
+ Daily TWS batch monitoring and escalate to upstream system based on the delays and communicate to respective stakeholders.
+ Given an issue understand the logs, run the SQL queries, and debug the issue in granular level.
+ Interactions with Users and L3 support to coordinate on day-to-day issues.
+ Documenting the support issues and updating the status on daily scrum call.
+ Knowledge on Axiom Controller View and Azure Data Factory and Databricks jobs.
+ Knowledge of Microsoft PowerBI tool. Troubleshoot issues around reports, DAX, PowerQuery.
+ Axiom code migration and validate the reports in UAT /Prod.
+ Reg reporting code migration and involve on the regression testing process.
+ Incident management process flow needs to be followed and closed on timely manner.
+ Strong in SQL and PL/SQL programming skills.
+ Hands on experience on SQL scripting, AXIOM Controller View, UNIX, and Shell Scripting.
+ Excellent interpersonal skills, ability to interact with people at all levels and good communication.
+ Worked extensively with geographically distributed and culturally diverse teams, involving interaction with clients and other team members.
**Qualifications and Skills**
+ 3-5 years of experience in IT, preferably in the banking or financial services domain.
+ Strong knowledge of job scheduling tools like TWS
+ Experience with SQL, Unix/Linux commands, and scripting (Shell, Python, etc.).
+ Experience on IBM ETL DataStage, Denodo, Oracle SQL Developer, SQL Server Management Studio and JIRA.
+ Understanding of incident, problem, and change management processes (ITIL framework).
+ Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical audiences.
+ Strong documentation and reporting abilities.
+ Have strong verbal and written communication skills.
+ Ability to demonstrate a self-motivated and disciplined approach to learning and working.
+ Ability to work in a team environment and demonstrate leadership skills when needed.
+ Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
**Additional Requirements**
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at

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**Job Description:**
Your next adventure at VMware by Broadcom is only a click away!
At VMware by Broadcom, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights.
**Job Description**
**Why will you enjoy this new opportunity?**
Are you passionate about learning new technology and solving complex problems for customers? Do you like to work as part of a team? Do you like to learn from others? Do you like to share your knowledge? if the answer to these questions is yes, then VMware by Broadcom has a Technical Support role for you. You will be working on the latest and top of the line technology to become an expert in the IT industry. We take great pride in helping our engineers to develop themselves and become experts in their chosen fields.
** **
**What are the performance outcomes over the first 6-12 months you will work toward completing?**
As a Level 3 Technical Support Engineer, you will be learning VMware by Broadcom vSphere technology to help our customers troubleshoot, understand, and overcome challenges in their complex environments.
+ First step in this role will be to upskill on our support processes and products and to understand how we work as part of a global team.
+ Once achieved, you will begin to troubleshoot customer issues with the support of tenured engineers through the knowledge you have gained.
+ You will engage regularly with VMware by Broadcom engineering team(s) to bring value to customers, and to resolve politically and technically escalated issues.
+ As your skill set grows, you may choose to work on additional product lines and progress your skillset on more technologies or seek to become expert in a wide variety of products and or technology related to our product portfolio.
+ Throughout this time, and your career at VMware by Broadcom, you will continue to develop through training, learning tools, research time and training days.
+ As you approach the 12-month period of your tenure, opportunities may emerge whereby you can begin to share your knowledge and experience with newer members of your team.
** **
**What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?**
As a Level 3 Technical Support Engineer in VCF Division, you will be responsible for resolving customer technical issues. Key strengths for this role would be motivated, keen to learn, strong customer service and technical problem-solving skills, someone who embraces challenges. 
To be successful in this role, you will:
+ Have 5+ years of industry experience in the Virtualization domain.
+ Learn new communication and technological skills, including, but not limited to Technical Expertise, Applied Logic, as well as Time, Queue and Customer management. 
+ Resolve customer queries while providing world class support to our customers.  
+ Troubleshoot, research, and resolve issues, using labs, logs bundles and knowledge base, peer to peer collaboration and other tools you will learn in this role.
+ Partner with Engineering, Field Teams and Technical experts to resolve issues to make it easier for customers to use our technology.  
+ Updating and creating knowledge articles for global circulation and use, based on the issues you have resolved.
+ Work in an environment of trust, on-going development, and coaching, where you are empowered to develop and achieve success, surrounded, and supported by a team of highly skilled engineers and supported by a leadership team involved in and committed to your success. 
**What is the leadership like for this role? What is the structure and culture of the team like?**
+ The selected candidate will be reporting to one of the Technical Support Managers. Managers have a considerable amount of experience in managing enterprise support and leading the team to success through the company's values. Leadership is deeply invested in the teams' careers development and has a successful track record of ensuring the team is successful as a unit and ensuring the individual team members progress in their careers.
+ Leadership practices high ethical management and provides good work environment while being employee friendly
+ The core team comprises engineers at different levels (L1, L2 and L3) supporting VCF suite of products. The team is part of the 24x7 support structure and demonstrates work flexibility to ensure we meet customers contractual requirement
+ The role will require the candidate to work Mon-Fri and flexibility to work in any shift
**.**
**Where is this role located?**
+ Fixed: this role is based out of VMware by Broadcom's Cork office.
VMware by Broadcom is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware by Broadcom is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware by Broadcom are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware by Broadcom will not tolerate discrimination or harassment based on any of these characteristics. VMware by Broadcom encourages applicants of all ages. VMware by Broadcom will provide reasonable accommodation to employees who have protected disabilities consistent with local law.
**Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.**
**If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.**
Welcome! Thank you for your interest in Broadcom!
We are a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions.
For more information please visit our video library ( and check out our Connected by Broadcom ( series.
Follow us on Linked In Broadcom Inc ( .

Catalyx is seeking a MES Support Engineer to join our team and work for our newly established team who are based on our customer site in Cork. Who We Are: Catalyx specializes in the science of operational processes. With a footprint across North America and Europe, the company carefully automates and services R&D, production, packaging, and delivery processes-globally-with a sophisticated blend of products, technologies, and lifecycle services. The company was formed in 2022 after CXV Global (Crest Solutions, Xyntek, and VistaLink) and Panacea Technologies joined forces. For over three decades, Catalyx's partnership-based culture has helped organizations in production-intense, highly regulated industries optimize their operational efficiency, performance, and safety. To learn more about the company's experience and comprehensive suite of capabilities and solutions, visit . The Role: Catalyx is a trusted partner in delivering world-class lifecycle services to regulated and high-risk end markets. With a relentless commitment to innovation and excellence, we partner with life science and other highly regulated organisations, to empower them to enhance efficiency, and drive success. As part of this commitment, we are continuously developing our on-site teams to support the advancement of customer operations. Responsibilities: Provide hands-on, onsite support for MES, SAP, and PI interface issues, with direct involvement in troubleshooting at the shop floor level. Troubleshoot MES-related incidents and service requests directly on the production floor, ensuring minimal disruption to operations. Participate in scheduled maintenance and ensure proper documentation of activities. Execute support and sustainment tasks in alignment with business and GMP compliance requirements. Resolve PAS-X-related issues onsite, including visibility of MO/PO, stuck records, peripheral device malfunctions, and general system access or performance concerns. Provide real-time shop floor support to Manufacturing, guiding end users on MES navigation, eBR execution, and optimal system use to promote self-sufficiency. Support change controls, CAPA processes, and integration of new product changes for GMBRs, MBRs, eBRs, and ESP across filling, inspection, and packaging operations. Assist with platform and server maintenance activities as the primary onsite resource, managing system administration and technical support needs. Engage actively with cross-functional project teams to build effective working relationships and ensure successful project execution. Participate in gathering and documenting MES system requirements through client interaction, workflow analysis, and documentation review. Contribute to fit-gap analysis between customer requirements and MES capabilities to inform system customization and enhancement. Support the design and rollout of MES solutions to replace paper-based or manual processes, such as batch records, weigh & dispense, warehouse management, and material tracking. Assist in testing MES systems and ensure readiness for deployment. Requirements: Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field. 3+ years of experience working with MES platforms in a GMP-regulated manufacturing environment. Experience with MES systems such as Werum PAS-X, Rockwell PharmaSuite, or Emerson Syncade is highly desirable. Why Join Catalyx? At Catalyx we understand that our people are our greatest asset. For this reason and many others, we take care of them. The team in Catalyx benefits from a Total Rewards package. This includes great personal benefits and professional growth opportunities. Catalyx is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace where all individuals are valued, respected, and supported. We do not discriminate on the basis of race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law. We encourage applications from all qualified candidates, regardless of background, and strive to create a welcoming environment for everyone. At Catalyx, we are committed to attracting the best global talent. We proudly support our international employees by offering assistance with Critical Skills Visa applications for eligible candidates. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.