20 Management jobs in Mallow
Release Manager

Posted 3 days ago
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In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
+ 12-month fixed term contract.
+ Occasional, planned weekend work.
**Role Description**
SMBC is seeking a Release Manager who has a strong passion for Application Production Support. The Release Manager will plan, develop and implement tools and processes governing the change and release cycle for application and configuration deployments, accounting for risk and security concerns. The successful candidate will manage change conflicts to ensure changes are properly scheduled and implemented on a weekly basis. They will be given opportunities to participate in analyse reports on development lifecycle and control procedure compliance to ensure efficient and effective policies. They will play a key role in working with all Application Service owners to prevent change collision and map out all changes to allow teams to properly plan their future changes.
This role will report to the Head of Product Support.
**Role Objectives**
+ Organize and coordinate multiple IT subject matter experts, application service owners and business owners into a consolidated delivery schedule (roadmap). This will include implementation day installation plans, communication plans and support plans. Publish and maintain schedule dates for the end-to-end SDLC delivery.
+ Forecast future delivery dates and communicate to the organization. Track and report on non-build implementation events (infrastructure, patching, applications, and DR events).
+ Maintain "Entry and Exit" criteria validation as well installation into various environments via change control. Follow strict change control process management.
+ Maintain weekly status and report on the delivery schedule in the appropriate forums as required.
+ Resolve issues, conflicts and delivery priorities within the components of an implementation from a schedule delivery view.
+ Negotiate and seek out solutions to issues that might arise with various parties.
+ Host weekly meetings and working sessions as required to advance the delivery schedule agenda and improve service delivery quality.
+ Coordinate and review migration plans from the subject matter experts for both infrastructure releases and application releases. Support disaster recovery and business continuity testing.
+ Focus on automation of manual processes within the team.
**Qualifications and Skills**
+ ServiceNow experience a plus.
+ Project and/or program management skills a plus.
+ Strong organization and planning skills with an attention to details.
+ Attention to technical details with solid understanding of various technologies.
+ Some understanding of the business along with a prioritization ability.
+ Full support of administrative functions such as plan entry, issue tracking, artifact tracking and change request status updates.
+ Ability to maintain daily status and report on the delivery schedule in the appropriate forums.
+ Strong problem-solving skills, conflict resolution and managing delivery priorities within components.
+ Strong meeting skills, ability to lead meetings and negotiate solutions with various parties involved with a release.
+ Weekend work: Coordinating and covering infrastructure releases and application releases, disaster recovery and business continuity tests
+ Ability to communicate clear and concise status to senior leadership.
+ Big picture view with an ability to forecast conflicts and potential issues along with what actions are required to avoid any problems (risk reduction)
+ Have strong verbal and written communication skills.
+ Ability to demonstrate a self-motivated and disciplined approach to learning and working.
+ Ability to work in a team environment and demonstrate leadership skills when needed.
+ Possess a highly developed sense of personal accountability and follow-through with an ability to effectively prioritize multiple personal tasks, projects, and goals.
+ 2 years of experience highly desired.
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
Technical Project Manager

Posted 3 days ago
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Job Description
In the Americas, SMBC Group has a presence in the US, Canada, Ireland, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.
+ This is a hybrid role, requiring the successful candidate to attend our Tralee office.
**Role Description**
SMBC Americas Division (AD) Information Technology is seeking a Project Manager who also has a strong background in IT Program and Project Governance. The Project Manager is responsible for overseeing and managing technology projects throughout their lifecycle. This includes defining project objectives, scope, and deliverables, identifying risks, issues, dependencies and developing project plans. The Project Manager will lead cross-functional project teams, manage resources and budgets and ensure projects are delivered on time and within budget. In addition, this role focuses on IT Program and Project (IPPM) Governance and significant time will be spent on ensuring project alignment to IPPM Policies and Standards, producing relevant metrics, reports and presentations that will be shared with stakeholders, including the AD IT Controls and Audit teams. The position reports to the Director, PMO and IT Governance.
**Responsibilities**
Project Delivery & Management
+ Leads planning, execution and/or implementation of projects through all phases, tasks and timelines. Facilitates the definition of project missions, goals, tasks, funding and resource requirements.
+ Completes projects or assigned tasks in accordance with defined project management methodology.
+ Manages Project Budget & Resource allocation and utilization.
+ Manages clients/stakeholders (including subject matter experts from different Technical teams); determines needs, facilitates communication, and implements changes, where applicable.
+ Monitors project progress and provides regular status updates to management.
+ Manages vendors, negotiates/defines initial contracts, resolves issues, and provides ongoing communication; tracks deliverables.
+ Participates, where necessary, in requirements gathering/elicitation, design and/or testing phases.
+ Resolves or assists in the resolution of conflicts within and between projects or functional areas; implements changes where applicable.
+ Submits CR's (Change Requests) and SML's (System Maintenance Logs) as part of the change management process.
+ Ensures project closure activities are completed, including completion of all tasks, final updates to Schedule, closure of all risks/issues and archival of all documentation.
IT Program and Project Governance (IPPM)
+ Gain familiarity with the IPPM Policies, Standards and Procedures and understand the governance and reporting requirements, including reports that support the AD IT PMO team in their day-to-day review and monitoring activities of AD Tech Project Portfolio.
+ Develops presentations that provide management updates and escalation.
+ Support in collating and reviewing AD IPPM metrics (Key Risk Indicators, Key Performance Indicators, etc.) from different group companies and help in timely submission to AD Tech Management team.
+ Supports/Facilitates Monthly PMO Meetings
+ Assist with PMO & IT Governance initiatives.
+ Mentor Junior Project Managers.
+ Conduct Process Quality Reviews.
**Qualifications and Skills**
+ Formal project management expertise and knowledge of project management methodology/SDLC/PLC processes in IT financial services environments.
+ Proficient working with Jira/Confluence
+ Broad working knowledge of Agile frameworks is preferred: Scrum, Kanban, Lean, XP and other advanced Agile frameworks (SAFe, DAD, etc.)
+ Experience in managing complex IT processes and projects across multiple business and technical areas
+ Demonstrated working knowledge of end-to-end IT processes
+ Ability to influence people outside the immediate span of control, negotiate and resolve conflicts, and work with business users, IT partners and vendors
+ Strong facilitator who can lead group sessions and is equally comfortable in a collaboration role with business and technical resources at all levels, including senior management
+ Excellent verbal and written communication skills with ability to articulate concepts and ideas to diverse audiences
+ Able to work well autonomously and be a complete self-starter
+ Experience working with technology vendors to implement application, infrastructure or security product solutions
+ 5 to 7 years of specialized experience in Financial Services
+ Required BA/BS in Finance, Mathematics, Computer Science or Management Information System concentration is preferred
+ Licenses /Certifications - PMI certification or the equivalent is advantageous; as well as a certification as a Scrum Master (CSM) is desired
+ Language Skills: Business fluency in English
+ Software Systems / Programming Languages: MS Office, Strong PowerPoint and Excel skills, MS Visio, MS Project, Enterprise Resource Management tools, CMMI/ITIL/COBIT is preferred; Agile Methodology / Framework
SMBC's employees participate in a hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process.
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at
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