25 No Experience jobs in Ireland

**Additional Information**
**Job Number** 25091771
**Job Category** Rooms & Guest Services Operations
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure, and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Technically Oriented**
- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
- Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content.
- Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues.
**Customer Solution Lifecycle Management**
- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts.
- Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
- Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
- With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
- Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues.
**Qualifications**
**Required Qualifications:**
- Bachelor's Degree Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND relevant experience in technology industry, cloud, technical support, and/or customer experience engineering
o OR equivalent experience.
- Demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
-Experience with being on-call and driving mitigation for mission critical incidents.
**Preferred Qualifications:**
- Technical Skills: Demonstrated hands-on experience with expertise in one or more of the following Cloud technologies:
o Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
o Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
o Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
o Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
- Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
- Customer Obsession: Passion for customers and focus on delivering the right customer experience.
- Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Workplace Experience Coordinator
Job ID
227398
Posted
23-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Dublin - Dublin - Ireland
**About the Role:**
As a CBRE Workplace Experience Associate, you will be responsible for delivering world-class customer service experience to employees and guests of a designated building.
This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.
**What You'll Do:**
+ First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols. Escort visitors to the proper location.
+ Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
+ Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
+ Approve janitorial or maintenance work orders as needed. Address issues with vendors or staff as needed.
+ Resolve inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
+ Oversee support for the team as directed including office supply management, meeting coordination, and equipment care.
+ Review customized client materials to ensure they follow brand guidelines.
+ Follow property-specific security and emergency procedures. Notify management to ensure the safety of all individuals in the building.
+ Deliver new hire orientation, training, and coaching. Create presentations and speak to various-sized groups.
+ Follow specific directions as given by the manager and work under minimal supervision.
+ Gather and analyze data to identify and solve complex problems that arise with little or no precedent.
+ Impact own team and other teams whose work activities are closely related.
+ Suggest improvements to existing processes and solutions to improve the efficiency of the team.
+ Evaluate and communicate unusual and/or complex content in a concise and logical way.
**What You'll Need:**
+ High School Diploma or GED with 3-4 years of job-related experience.
+ A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
+ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Advanced organizational skills with an inquisitive mindset.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

Do you want to help customers secure their environments and maximize the value of Microsoft cloud services? Are you eager to interact with clients and protect their data? Join us in one of Microsoft's fastest-growing businesses where our mission is to make the world a safe place.
We are the Customer Escalation Management team, within the Security Customer Experience Engineering organization at Microsoft. We are here to deliver exceptional customer experience by leveraging our team's diverse strengths and unwavering commitment to empathy, integrity, and continuous improvement. We advocate and evangelize for our customers within Microsoft, ensuring their product needs are met through proactive escalation management and effective collaboration within engineering and partner teams. By being there when our customers need us the most, and boldly doing the right thing, we retain trust of our customers and empower them to achieve success.
About the role
As a Senior Customer Experience Engineer within the Customer Escalation Management team, you will be responsible to directly own and resolve critical escalations raised by Microsoft's top Security customers. You will manage response to customer escalation requests via phone, email, or web, representing a 24x7x365 available Microsoft Security Engineering team. As a subject matter expert in Microsoft Purview, you will routinely engage with feature teams, account teams, solution architects, and senior leadership to manage deeply technical customer issues that result in overall product design improvement and accelerate customer adoption. You will have an opportunity to be at the forefront of emerging technologies, and as you learn and grow you will have opportunities to contribute to the technical growth of your peers.
In this role we are seeking individuals who put the customers first, demonstrate empathy, possess strong communication skills, have a growth mindset, and can maintain deep technical expertise in the Microsoft Purview portfolio of services. Successful candidates will join one of the most customer-connected engineering teams at Microsoft. This is a technical role in a fast-paced team within Security Engineering that involves direct interaction with a varied set of stakeholders within Microsoft.
The ideal candidate should have extensive experience in a technical role leading complex and highly visible customer engagements. Throughout their career, they must have managed situations where stakes were high, exhibited situational leadership, developed excellent negotiation skills, and refined their ability to communicate complex technical information effectively through verbal and written communication. They will have used data-driven decision-making, are comfortable with ambiguity, and demonstrated aptitude for quickly acquiring new skills.
#PurviewJobs #MicrosoftSecurity
#CXESECURITY
**Responsibilities**
- Directly engage and respond to technical escalations from Microsoft's Mission Critical Security Customers as part of a 24x7x365 globally dispersed Purview engineering team.
- Deeply engage with Solution Architects, Product Managers, and Support Engineers to understand customer architecture, break/fix issues, and business operations as you help resolve critical escalations in a swift manner.
- Share insights and recommendations with customers, support, and account teams as well as help contribute to customer-facing documentation to ensure self-remediation to known product issues.
- Collaborate with software engineers to diagnose, troubleshoot, and resolve complex product problems.
- Maintain technical depth in the Microsoft Purview suite as you actively troubleshoot and resolve customer issues pertaining to information protection, data loss prevention, data lifecycle management and governance.
- Utilize your knowledge and expertise to mentor others and support the technical development of an international team.
- Communicate with customers to provide updates and gather additional information as needed.
- Provide insights and feedback to Engineering and Product Management teams to drive continuous improvement.
- Collaborate with engineering on new feature design and testing to ensure customers success
**Qualifications**
- 6+ year experience in deep technical role in IT, Technical Support, Consulting, Program Management or similar roles and hands-on experience with Microsoft Security and Compliance technologies such as Information Protection, Endpoint Data Loss Prevention, eDiscovery, Data Lifecycle Management, Insider Risk Management, Sensitive Information Types and/or Exchange, Office 365, and Microsoft Defender.
- 4+ year experience directly engaging and managing customer relationships in consultative or account management-oriented roles.
- Demonstrated exceptional written and verbal communication skills with ability to adjust communication style based on the audience.
- Demonstrated ability to collaborate across teams and overcome obstacles by resolving issues regardless of team boundaries.
- Demonstrated passion for data driven decision making to help diagnose, resolve, and improve service offerings.
- Strong problem-solving skills. Ability to look beyond the problem and contribute to design improvements.
- English Language: fluent in reading, writing and speaking. If English is not native language, proficiency test results is a plus (e.g., TOEFL, TOEIC, Cambridge English Exams)
- Bachelors or Masters Degree in Computer Science, Engineering or Equivalent Experience.
- 8+ year experience in deep technical role in IT, Technical Support, Consulting, Program Management or similar roles and hands-on experience with Microsoft Security and Compliance technologies such as Information Protection, Endpoint Data Loss Prevention, eDiscovery, Data Lifecycle Management, Insider Risk Management, Sensitive Information Types and/or Exchange, Office 365, and Microsoft Defender.
- 5+ year experience directly engaging and managing customer relationships in consultative or account management-oriented roles.
- Multiple Certifications in Microsoft and/or competing Cloud Technologies and/or Security is desired.
- Expertise in the following cloud computing technologies related to Information & Data Security :
- Information Protection
- Data Loss Prevention / Endpoint Data Loss Prevention
- Data lifecycle Management - Governance & Labelling, Classification
- Policy Management
- Insider Risk Management
- eDiscovery & Records Management
- Communication Compliance
- Information Barriers
- Records Management
- Access & Security Controls
- Experience with automation languages (PowerShell, etc.) / Power Automate
- Experience with IDE and Development Languages (JAVA, .NET, Python)
Background Check Requirements:
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: 
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.
Snr. UX Designer
Location: Cork, Ireland OR Helsinki, Finland.
Hybrid working: **2 days (min) on site.**
**The Team and the role**
Are you passionate about creating user experiences that effortlessly bridge hardware and software? Do you thrive in crafting elegant solutions for complex problems and empowering users to enhance productivity? The Logitech MX Design Team is searching for a Senior UX Designer to play a pivotal role in designing seamless, innovative experiences for our industry-leading premium product lineup.
As part of our MX team (that champions products like the MX Master Mouse and MX Keys and MX Creative Console), you'll collaborate closely with the MX designers, business group and engineers to design award-winning products and experiences that people love. This role will report to MX Head of design, which belongs to our Creative & Design organization.
**Your Contribution:**
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech. In this role you will:
+ Conceptualize and craft intuitive experiences that connect our advanced hardware with companion software.
+ Seamlessly integrate physical and digital touchpoints to deliver cohesive and delightful user workflows.
+ Be driven by curiosity and a desire to connect design work with user insights to image future experiences.
+ Be keenly aware of the industry landscape, including user, market, and technology research, to ground actual needs and opportunities solutions.
+ Integrate and speak to target audiences while advocating for them in all points of the product design process to ensure all product experiences meet precise user needs and expectations.
+ Drive iterative design processes and activities to ensure world-class outcomes happen quickly.
+ Partner with Industrial Designers, Engineers, and Product Managers to unify hardware and software design priorities.
+ Contribute to the evolution of Logitech's design systems that ensure consistency across our hardware/software ecosystem.
**A Logi Senior UX Designer is.**
+ An avid problem solver taking on big and small challenges with the same grace.
+ Comfortable socializing, initiating and driving the processes, collaborations, negotiations, and delivery of our experiences.
+ Open, humble, and collaborative while focused on helping everyone reach their outcomes.
+ Comfortable in ambiguous territory where design hasn't historically been.
+ Passionate about human-centered design and able to defend the user's point of view.
+ Quick to fail by building concepts and testing them along the way.
+ A master of crafting beautiful details while keeping the bigger picture in mind, and vice versa
+ An active participant in all phases of the design thinking process from conceptual, to strategic, to tactical, to implementation
**Key Qualifications:**
For consideration, you must bring the following minimum skills and experiences to our team:
+ Strong portfolio showcasing design solutions that effectively integrate software **and hardware**
+ Passionate design thinker and craftsperson
+ Well-versed in user-centered design methods and techniques in a multidisciplinary design environment
+ Understand the latest development tools, technologies, and processes and best use them depending on project needs.
+ Proficient skills in concept generation, visualization, and rapid prototyping
+ Highly driven and a proactive self-starter - taking on a task without much context and driving it through excellent communication skills sharing your design thinking, presenting to all levels of co-workers throughout all design stages
**About Us**
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1- for assistance and we will get back to you as soon as possible.
Across Logitech we empower collaboration and foster play. We help teams collaborate/learn from anywhere, without compromising on productivity or continuity so it should be no surprise that most of our jobs are open to work from home from most locations. Our hybrid work model allows some employees to work remotely while others work on-premises. Within this structure, you may have teams or departments split between working remotely and working in-house.
Logitech is an amazing place to work because it is full of authentic people who are inclusive by nature as well as by design. Being a global company, we value our diversity and celebrate all our differences. Don't meet every single requirement? Not a problem. If you feel you are the right candidate for the opportunity, we strongly recommend that you apply. We want to meet you!
We offer comprehensive and competitive benefits packages and working environments that are designed to be flexible and help you to care for yourself and your loved ones, now and in the future. We believe that good health means more than getting medical care when you need it. Logitech supports a culture that encourages individuals to achieve good physical, financial, emotional, intellectual and social wellbeing so we all can create, achieve and enjoy more and support our families. We can't wait to tell you more about them being that there are too many to list here and they vary based on location.
All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
If you require an accommodation to complete any part of the application process, are limited in the ability, are unable to access or use this online application process and need an alternative method for applying, you may contact us toll free at +1- for assistance and we will get back to you as soon as possible.

In partnership with our client, a leading provider of personal and business banking services in Ireland, we are seeking a Sales & Customer Service Advisor. This role is based on-site in their office in Blackrock Co. Dublin. Candidates must be available to start in September. Contract: 6 months APA in Loans & Regulations are required for this role. As a Sales & Customer Experience Advisor, you will work collaboratively with your team and Team Lead to support the efficient delivery of business objectives and the day-to-day operations in a compliant manner. You will actively develop your skills through participation in our Collaborative Customer Conversations program whilst ensuring you meet the needs of our customers through promotion of our Omni-Channel approach. Your Team: Our focus is to deliver an exceptional Customer experience by blending the most up to date technology with our highly skilled and trained people, through inbound, outbound phone calls and other digital capabilities. Your Responsibilities: Work effectively as part of a high-performing team delivering excellent customer service and on own initiative. Provide an excellent level of customer service and advise our customers throughout their product / financial needs journey, where qualified to do so, further improving the customer experience. Ensure accuracy by being quality-focused and adopt a right first time approach at all times. Support and deliver for customers in our inbound,outbound and our digital channels. Interact and build exceptional customer relationships providing market leading service that meets the agreed service level agreements. Take ownership and deal with customer queries in an effective, professional and compliant manner. Maximising opportunities to achieve the banks customer goals and commercial objectives by generating and executing sales from customer leads through holding collaborative customer conversations (where qualified to do so) in accordance with the my clients ethos and processes and procedures. Understanding of customers needs, customer segments, products and digital capabilities in order to developing meaningful customer relationships through positive customer engagement interactions. Maintain knowledge of the regulatory codes and legislation impacting on day to day work. Commit to continuous professional development and agree an annual performance and professional development plan with the manager. Continuously review skills, and be flexible and open to feedback. Be risk aware and contribute to the maintaining of robust risk framework by ensuring your customer interactions are conducted in accordance with legislative, regulatory, policies and offer solutions to customers are appropriate to their needs. Requirements: Essential To work with our customers regarding their financial requirements, an APA in Loans and Regulations with up-to-date CPD hours for the relevant CPD years. Strong English language skills verbally and written is essential. Desired Strong interpersonal and communication skills with a commitment to providing an outstanding customer experience Have significant level of proven sales, customer service or clerical experience in a regulatory compliant environment Committed to and enjoys working in a fast paced customer focused environment Proactive, forward looking and driven philosophy Skills: APA Customer Skills Banking

Web Developer, Adobe Experience Manager
Apply ( Location:Galway, Ireland
+ Alternate LocationPoland, Portugal, UK
+ Area of InterestEngineer - Software
+ Job TypeProfessional
+ Technology Interest*None
+ Job Id1447052
**Meet the Team**
The Cisco Global Solution Engineering Demo Team enables Customers, Partners, and Cisco Employees to experience the Cisco Portfolio through the dCloud Platform-via demos, labs, and training events. By showcasing real-world value, these experiences help accelerate sales cycles and uncover new opportunities.
We deliver a comprehensive, integrated sales-accelerating portfolio that includes:
+ Instant demos, guided experiences, and on-demand videos with trusted content to help customers explore our technology
+ Scheduled demos, labs, and workshops for deeper engagement with our portfolio
+ Solution validation by our expert Proof of Concept engineering team, ensuring designs meet customer needs
**Your Impact**
As a Web Developer specializing in Adobe Experience Manager (AEM) as a Cloud Service, you will play a key role in shaping our digital experiences. You'll manage and enhance the AEM environment lifecycle, drive the development of new features, and leverage your front-end skills to strengthen our digital presence. This is an exciting opportunity to make a direct impact on Cisco's customer engagement platforms by delivering seamless, responsive, and modern web experiences. You'll thrive in a dynamic, high-impact team environment that values initiative and technical excellence.
+ Oversee the maintenance, upgrades, and performance tuning of AEM as a Cloud Service instances.
+ Develop and extend platform functionality using AEM Headless APIs, integrating content into consumer-facing applications.
+ Design and maintain responsive front-end interfaces for AEM sites, including documentation and marketing portals.
+ Apply AEM best practices for component and template creation, workflow configuration, and content delivery optimization.
+ Collaborate with stakeholders, conduct code reviews, and troubleshoot issues across AEM and related web applications.
**Minimum Qualifications**
+ At least 3 years of web development experience with a focus on content management systems.
+ Hands-on expertise with Adobe Experience Manager (AEM) as a Cloud Service, including development, deployment, and maintenance.
+ Proficient in HTML5, CSS3 (Sass/Less), JavaScript (ES6+), and a modern framework such as React or Angular.
+ In-depth knowledge of AEM Headless capabilities, particularly GraphQL APIs and content fragments.
+ Experience with Git or another version control system.
**Preferred Qualifications**
+ Familiarity with CI/CD pipelines for AEM deployments.
+ Experience working with cloud platforms such as AWS in the context of AEM Cloud Service.
+ Skilled in responsive web design and ensuring cross-browser compatibility.
+ Understanding of UI/UX design principles and hands-on experience with design tools like Figma.
+ Strong collaboration skills and a passion for continuous learning and technical excellence.
**#WeAreCisco**
#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best.
We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do!
Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us!
**Message to applicants applying to work in the U.S. and/or Canada:**
When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees haveaccess ( to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings.
Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday (for non-exempt employees), plus a day off for their birthday. Non-Exempt new hires accrue up to 16 days of vacation time off each year, at a rate of 4.92 hours per pay period. Exempt new hires participate in Cisco's flexible Vacation Time Off policy, which does not place a defined limit on how much vacation time eligible employees may use, but is subject to availability and some business limitations. All new hires are eligible for Sick Time Off subject to Cisco's Sick Time Off Policy and will have eighty (80) hours of sick time off provided on their hire date and on January 1st of each year thereafter. Up to 80 hours of unused sick time will be carried forward from one calendar year to the next such that the maximum number of sick time hours an employee may have available is 160 hours. Employees in Illinois have a unique time off program designed specifically with local requirements in mind. All employees also have access to paid time away to deal with critical or emergency issues. We offer additional paid time to volunteer and give back to the community.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:
.75% of incentive target for each 1% of revenue attainment up to 50% of quota;
1.5% of incentive target for each 1% of attainment between 50% and 75%;
1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.
For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

**Additional Information**
**Job Number** 25114654
**Job Category** Rooms & Guest Services Operations
**Location** The Shelbourne Autograph Collection, 27 St. Stephen's Green, Dublin, Dublin, Ireland,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today's traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative - in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Every minute of every day, customers stake their entire business and reputation on Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans.
We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals.
Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success.
As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer's support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure, and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Technically Oriented**
- Track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents.
- Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag trends/patterns of issues in the products or products misuse across customers. Develop and share insights and best practices with customers.
- Recommend and help develop training/readiness modules (e.g., mentoring, leading triages, content creation, brown bag sessions, blogs, quality assurance checks). Acts as a mentor, shares knowledge, and contributes to the content and readiness strategy for the team.
**Customer Solution Lifecycle Management**
- Serve as a connecting point between the product team and customers throughout the engagement lifecycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure.
- Handle complex escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise.
- Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items.
**Relationship/Experience Management**
- Act as voice of customers and synthesize product feedback from strategic customers to provide input on business plans developed by the product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features.
- Partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues.
- Collaborate with stakeholders to deliver solutions to strategic customers and develop mechanisms that improve customer health and reduce the turnover time.
**Qualifications**
**Required Qualifications:**
- Bachelor's Degree in Engineering, Computer Science, Information Technology (IT), Data Analytics/Science, Artificial Intelligence (AI), or related field AND relevant experience in technology industry, cloud, technical support, and/or customer experience engineering OR equivalent experience.
-Demonstrated experience supporting and troubleshooting enterprise level, mission-critical applications and infrastructure resolving complex issues/situations and driving technical resolution across cross-functional organizations.
- Experience with being on-call and driving mitigation for mission critical incidents.
- Relevant experience with Networking
**Preferred Qualifications:**
- Technical Skills: Demonstrated hands-on experience with Subject Matter Expert level expertise in one or more of the following Cloud technologies:
o Core IaaS: Compute (Windows/Linux), Storage, Networking, Kubernetes, High Availability
o Data Platform and Bigdata: Azure SQL DB, Cosmos DB, PostgreSQL on Azure, Azure Data Bricks, Azure Data Factory, AI/ML
o Azure PaaS Services: App Services, Azure Functions, Redis Cache, and Event Hub.
o Monitoring technologies: Azure Monitor, Log Analytics, Grafana, Datadog, Confluent and similar technologies.
- Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer's needs to the proper channels. Take ownership and work towards a resolution.
- Customer Obsession: Passion for customers and focus on delivering the right customer experience.
- Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment.
The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .